Dental-Medical Front Office Receptionist Job at Lafayette Oral Surgery
Dental/Medical Front Office Receptionist
Lafayette Oral Surgery
Lafayette, LA
EXPERIENCE:
- Candidate must have a minimum of one year of patient registration experience in a dental/medical office or healthcare setting.
- Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems.
- Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.
- Knowledge of insurance rules and regulations including eligibility and referral requirements.
- Knowledge of HIPAA Guidelines.
- Experience with processing payments and refunds.
- Computer knowledge, including Windows based programs.
SKILLS:
- Skill in customer service
- Skill in communicating effectively with physicians, clinical staff, and the public.
- Skill in establishing good working relationships with both internal and external customers.
ABILITIES:
- Ability to maintain patient confidentiality.
- Ability to communicate with upset and frustrated patients while consistently providing excellent customer service. Demonstrate empathy, concern, good listening skills, and compassion for all patients.
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
- Uniform allowance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Work Location: One location
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