Desktop Support Engineer Job at tektree inc
tektree inc White Plains, NY 10607
Job title: Desktop Support Engineer
Location: White Plains, NY
Duration: Direct Hire
Essential Duties and Responsibilities:
Interact with senior business leaders,
technology peers and clients to provide support. Hence communication
skills are very important for this role
Participate in a project to roll out on prem
Microsoft windows machines to an M365/E3 Cloud solution
Responsible for providing technical support
including installation, deployment and troubleshooting of Windows machines
Configure and manage Dell’s Kace System
Management tool: used for application deployments, Windows updates, and
asset/software inventory
Increase team productivity and automate
repetitive tasks by using batch, VBS and WMI scripting
Ensure that all workstation’s Operating Systems,
software and procedures align with organizational standards and strategic
business plan – adhering to the ISO-27001 standards
Identify vulnerabilities, recommend corrective
measures and ensure the adequacy of existing information security controls
Manage end point security on workstations
utilizing Panda Antivirus and Malwarebytes
Utilize Dell’s System deployment (K2000) for
constructing and deploying standard images
Provide on-call support for all technical after
hour issues
Education and/or Experience:
Bachelor degree in information systems, technology, or related computer science.
Microsoft and Cloud Certification is a plus
Knowledge and skills:
Able to interpret user issues into helpdesk functions.
Able to troubleshoot over the phone or on site.
Proficient in Windows and Office products.
Able to build and troubleshoot computer
problems.
Possess excellent interpersonal skills with a
focus on building listening, and questioning skills.
Must be able to exhibit written and oral
communications skill.
Job Type: Full-time
Salary: $13.20 - $37.96 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- White Plains, NY 10607: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer support: 1 year (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: One location
Speak with the employer
+91 7348229426
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