Job Description:

What we are looking for in you:

Required:

• High school diploma or equivalent
• Current BLS – American Heart Association or BLS – American Red Cross (CPR/AED for Professional Rescuer & Health Care Provider) (if working at Hospital)
• Two years’ experience in a direct customer/patient service position or rehab aide role
• Exceptional customer service skills with strong verbal and written communication skills.
• Desire to respond patiently and effectively to questions asked by patients, family, providers, and staff
• Strong computer skills with the ability to learn and adapt to new software; prefer experience with electronic medical record and Microsoft office- including both Word, Excel and Outlook.
• Working knowledge of HIPAA guidelines with ability to maintain patient confidentiality
• Ability to establish and maintain effective working relationships with patients, families, and healthcare personnel
• Ability to organize and prioritize work independently with strong attention to detail and critical thinking

Preferred:

• Health Insurance knowledge and experience
• Knowledgeable in Medical terminology
• Healthcare setting experience, with rehab knowledge
• Epic experience
• Microsoft office experience

The purpose of the Diabetes & Nutrition Receptionist:

As a Diabetes and Nutrition Receptionist you will be responsible for providing clerical and receptionist duties for the patients in the Diabetes and Nutrition Department, including scheduling, admitting, rescheduling; along with assisting the diabetes and nutrition educators to meet the needs of the patients. This position may also be required to travel to other facilities.

The purpose of the Rehab Assistant:

As a Rehab Assistant, you will be responsible for performing a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care experiences and services. Creates and maintains a welcoming, high quality customer service environment for all patients and visitors participating in rehabilitation programs and services.

This work may vary in percentage of time per function, in location, and working schedule. Performs additional reception-related duties as assigned. This position is expected to support the mission, goals and objectives of the Lakeview Health and the Rehab Services Department.

Your life at Lakeview

Join Lakeview Hospital, a market leader providing an outstanding patient care experience in the Twin Cities metro area, on our exciting mission of keeping patients healthier, improving the patient experience for each individual, and providing affordable care. At Lakeview Hospital, you will find a culture of excellence, compassion, integrity and partnership. Our employees take great pride in making our mission happen every day.

Lakeview Hospital is nationally recognized for putting patients and safety first! We have a long history of being recognized for our outstanding patient care by local, state and national organizations. Other healthcare organizations strive to receive this recognition.

Stillwater is the birthplace of Minnesota, a jewel on the scenic St. Croix River. A short drive from downtown Minneapolis and St. Paul and just across the river from Wisconsin, Stillwater offers a hometown feel with big town benefits. Whether outdoor activities in the beautiful nearby state parks or shopping on historic main street is more your thing, Stillwater is a fabulous community in which to work, live and play.

Did you know…

Lakeview Hospital has free parking for all employees.

Lakeview offers a generous employee discount in our pharmacy.

Lakeview offers tuition reimbursement for eligible roles at an employment status of 0.4 FTE and above

Lakeview has an on-site Employee Fitness Center for employee use and it is open 24/7.