Digital Training & Enable Analyst Job at PPL Corporation
Company Summary Statement : As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today. Overview:
Preferred Qualifications
This position will partner with key business stakeholders in the Product organization to facilitate the development and delivery of best-in-class interactive learning solutions to drive both internal and external customer effectiveness. Working with the Digital Training & Enablement team, this position will assist deploying targeted solutions that drive results. Evaluate the effectiveness of learning content and programs and collaborate with the business partners on identifying content gaps and/or opportunities for future improvements. Applying an enterprise-wide lens and “digital mindset” to training strategies is essential to this role.
Responsibilities:
- Design, develop, deliver, and maintain high-quality learning content and learning programs
- Develop, implement, and maintain standard operating procedures to ensure consistent development, quality control, brand management and delivery of all training programs
- Incorporate current and emerging learning technology, tools and platforms that allow for efficient, modern, engaging learning for diverse, geographically dispersed, and mobile audiences
- Continually develop knowledge, understanding and application of learning principles and concepts in the learning field, and stay current with new learning trends, design techniques and technologies
- Establish metrics and evaluate the effectiveness of learning programs
- Apply instructional design, competency development, assessment, and engagement to ensure effective, efficient, and scalable designs as well as a consistent learner experience
- Integrate emerging educational and instructional technologies that can bring innovative and creative approaches to the design of online courses and better the learner’s experience
- Updates and maintain SharePoint Online training sites to provide training resources for learners
Other duties assigned
Qualifications:
Minimum Qualifications
- Minimum of a bachelor’s degree or equivalent from an accredited college or university
- 3+ years’ experience in development and delivery of training and education and implementation of new information technology. Equivalent experience may be considered.
- Experience successfully managing multiple priorities and projects through successful delivery and implementation under time and budget pressure
- Experience in training delivery and/or instructional design experience required; preferably for a large multi-state and/or global company
Familiarity with multimedia tools such as (but not limited to) Adobe Creative Suite, Camtasia, Articulate Storyline 360, including Rise or equivalent eLearning authoring software
Preferred Qualifications
- Bachelor’s degree in Organization Development, Instructional Design, Learning, Leadership, or other related fields preferred
Advanced knowledge of instructional design principles, competency models, assessment models, and educational theories, including adult learning theory preferred
*PpSe*
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