GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.

GLIDE is seeking a facility development professional who would manage construction projects, develop project budgets, negotiate lease agreements, respond to emergencies, prepare facilities budgets, direct facilities function to create a safe and efficient environment for both staff and clients. This includes implementing policies and safety procedures, minimizing hazards, and ensuring compliance with government health and safety standards.

General Summary:

The Director of Facilities will oversee the real estate development activities of GLIDE and maintenance of its building infrastructure and facilities. The ideal candidate for this position has expertise in real estate development and facilities operations, as well as effective relationship building, vendor and contractor management, budget management, and project management skills.

They should have a history of managing diverse groups of internal and external stakeholders through both direct supervision and influence. We are looking for someone who is enthusiastic about GLIDE’s mission and our values.

This individual must be willing and able to work non-traditional hours (nights, holidays, weekends). Regular and predictable attendance is essential.

Responsibilities and Duties:

Facilities

• Manage the daily operations of the Facilities department to ensure all GLIDE’s building systems including heating and ventilation, electrical, plumbing, and other are operational and in compliance with all local zoning laws and regulations.
• Oversee essential central services such as maintenance, off-site storage, janitorial, waste disposal and recycling.
• Ensure all required facilities inspections are completed timely i.e., fire alarm, gas meters, backflow prevention assemblies, etc.
• Lead capital projects including development of project scope and budget, putting projects out for bid, managing the contract and insurance process, managing vendors/contractors, and seeing projects through to completion.
• Coordinate with affected staff and ensure timely communication of any disruption to GLIDE’ services.
• Manage grant-funded projects per the requirements of the funder.
• Address all environmental issues to ensure health and safety and minimize liability. Ensure buildings and facilities staff comply with government health and safety standards.
• Set, in conjunction with the Senior Director, Operation, goals and deadlines for the department. Make recommendations to streamline and improve the facilities infrastructure and systems. Continually define ways to increase staff satisfaction.
• Negotiate and administer service agreements.
• Manage the department budget, and budgets for contracts, equipment, supplies, etc.
• Develop and maintain a preventive and deferred maintenance program and facilities operations manual and monitor compliance with both.
• Assist with administering safety, fire control and disaster preparedness programs.
• Establishes and maintains accurate records on departmental activities including work orders, preventative maintenance, etc.
• Special projects, such as return to work and hybrid work planning.
• Identify business process improvements, and develop long-range facilities plans based on organizational growth and future needs.

Real Estate

• Manage construction projects.
• Develop and manage project budgets.
• Capital planning.
• Oversee the entire real estate development process, including construction.
• Manage, in conjunction with Senior Director, Operations, project communication regularly with the Senior Leadership Team and Real Estate Committee, providing project updates and other information.

Supervisory Responsibilities:

• Directly supervises the Building Manager and Facilities Manager.
• Coach and mentor direct reports regarding performance and problem resolution.
• Ensure the development and retention of staff by growing and investing in each person's knowledge, skills, and abilities.
• Consistently communicate responsibilities and expectations and conducts performance evaluations that are timely and constructive.
• Work with Senior Director, Operations and HR to resolve personnel issues in accordance with GLIDE's policies and procedures.

General

Thinking agility

• Agile problem solver: Draws on fresh thinking from diverse sources to get to the best ideas and solutions that solve problems in new areas and new ways. Explores social innovations and well imagined experiments.
• Moves strategy to execution: Contributes to and leads strategy, translates into execution plans and leads for high impact outcomes.
• Thought leader: Broadly shares expertise in a way GLIDE and its team members, partners and clients benefit.
• Assimilates and comprehends complex challenges: Uses contemporary methods, systems, and data analytics to design and solve tough social issues.

People effectiveness

• Collaborative: Maintains strong cross functional relationships across the organization. Builds a culture of collaboration and team building. Effectively leads matrix projects. Attentive to building bridges internally and externally.
• Leads and inspires change using exceptional inter-personal skills and experience in achieving transformations.
• Communicates clearly and frequently to ensure that people understand what is happening and why.
• Cultivates effective teams. Recruits, retains, and develops talent that achieves GLIDE’s mission and vision while being excellent examples of our values.

Personal Characteristics

• Resilient: Is steady and unflappable in situations of stress and challenge.
• Tolerance of ambiguity: At ease with working within the gray area and when priorities shift, can achieve results even during uncertainty.
• Authentic and empathetic: Others find her/him to be open and genuine with others, shows compassion for concerns of others.
• Humble: Treats everyone with respect regardless of their position, role, or title. Is self-aware regarding own limitations and has the confidence to recognize own weaknesses.
• Integrity: Does the right thing. Consistently acting with the best long-term interests of GLIDE and its clients.

Culture

Maintains a positive, supportive, and fun working environment that attracts, retains, and motivates team members and volunteers through hands-on leadership, including coordination of organizational priorities and internal communications. Fosters an organizational culture that is consistent with GLIDE’s most deeply held values: Radically Inclusive, Truth Telling, Loving and Hopeful, For the People and Celebration.

Education and Experience Requirements:

• BA/BS degree in relevant field and 10+ years’ non-profit management experience or an equivalent combination of education and experience.
• Outstanding project management experience.
• Good knowledge of regulations and laws.
• Excellent negotiating experience.
• Proficient in MS Office suite.
• Zendesk and Asana experience a plus.
• Experience launching and leading strategic initiatives at a multi-service agency.
• Experience working in a community-based social service agency with adults and families in relationship to homelessness and poverty and the problems that often come alongside these experiences.

GLIDE is an Equal Opportunity Employer:

GLIDE is proud to be an equal opportunity employer. As an equal opportunity employer, we are committed to identifying and developing the skills and leadership of people from diverse backgrounds. People of color, differently abled people and LGBT persons are strongly encouraged to apply.