You are a highly visible leader within JFS supporting and empowering supervisors and line staff to deliver quality, mission-driven services. You facilitate communication across multiple agency processes: Compliance, QA, Risk Assessment, Training, and IT to assure best practices and consistency with the mission of JFS particularly as it relates to relevant laws, regulations, and agency policies. You collaborate with executive leadership to plan and execute effective outcomes as it relates to program needs and financial stability.

Program/s Specific:

• Leads and updates as necessary Agency QA, Risk Management, Compliance, and training processes
• Provide all appropriate reports to Board and Management staff
• Supervises Compliance staff
• Coordinate Licensing, CARF, and Program surveys/reviews
• Acts as Agency Ombudsman
• Acts as Agency’s Chief Compliance Officer
• Coordinates consumer satisfaction process
• Provides Ongoing review and updates to Agency Policy and Procedures
• Are a member of the Administrative Team and coordinates Program Lead ¼ reports
• Manages the Accessibility Planning Process
• Works with the CEO to initiate and manage Strategic Planning Process
• Working knowledge of agency Electronic Health Records
• Manage new program and closing process
• Updating program Descriptions yearly
• Review annual agency contract and rental agreement documents

Position Specific:

• Plan, direct, and coordinates activities of area products, services, and ideologies.
• Develops, implements and coordinates, through support staff and supervisory level employees, assurance programs.
• Coordinates with top management partners in formulating and establishing agency policies, operating procedures, and goals.
• Evaluates performance and assist with development goals and objectives for staff.

Position Requirements

• Education – Bachelor’s Degree in Business or other related fields, Master’s Degree and/or MBA Preferred.
• Experience – 3 years of experience with Compliance, QA, and Risk Management in nonprofit, healthcare, or other related fields

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Experience:

• Quality assurance: 2 years (Preferred)
• Risk assessment: 2 years (Preferred)
• Healthcare management: 1 year (Preferred)
• Compliance management: 2 years (Preferred)

Work Location: One location

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