Position Description: Director of Student Billing Operations

Responsibilities:

• Maintain student accounts (generate billing statements, add/drop adjustments, discount adjustments, assessing misc. fees to student accounts, etc.).
• Oversight and posting of all Financial Aid disbursed to student accounts.
• Create and maintain billing and refund codes in the operating system
• Third Party Invoicing for student accounts.
• Generate 1098-T tax statements
• Communication with students regarding charges, payments, and other financial considerations.
• Oversee the set-up and accuracy of third-party servicers for payments, refunds and collection.
• Meetings and committees (weekly & monthly)
• Respond to office email and voicemail.
• All other duties as assigned.

Requirements:

• Bachelor’s Degree, required, Master’s Degree preferred
• 3-5 years, related office work and customer service
• Microsoft Word, Excel & Outlook
• Strong analytical, telephone and interpersonal skills

Preferred:

• Knowledge of Jenzabar or similar software, and Transact software. Basic knowledge of general Business Office functions
• Multilingual skills highly preferred.

Successful candidates should be committed to contributing to a climate that supports a diverse student body, serves first-generation college students, multilingual learners, and contributions to equity and social justice through their work.

Benefits:

This is a full-time position, eligible for the usual and customary benefits. Avila University’s comprehensive benefit package includes a generous holiday schedule, tuition remission for employee and dependents, vacation and sick leave, retirement benefits and health insurance. Avila offers a competitive salary with opportunity for advancement.

The Community:

Kansas City, a two-state metropolitan area with a population of nearly two million, offers a wide variety of cultural, educational and social life opportunities. Avila University, a Catholic university founded and inspired by the Sisters of St. Joseph of Carondelet, provides undergraduate and graduate education in the liberal arts and professional studies, preparing lifelong learners who make meaningful contributions to the global community.

Avila University is committed to equal employment opportunity and does not discriminate on the basis of, sex, race, religion, age, color, sexual orientation, disability, national or ethnic origin, marital status, veterans' status, genetic information or any other characteristic protected by law.