Director of Workforce Solutions Job at Merit International, Inc.
About Us
Merit’s verified identity ecosystem helps trusted organizations across government and enterprise solve critical real-world problems in workforce development, emergency services, licensing, education, defense readiness, and other sectors. Thousands of trusted organizations - including government agencies and nonprofits - use Merit for digital verification of credentials, licenses, training, and skills.
Using Merit, organizations can capture and certify people data in containers called merits (Watch this video to learn more: What is Merit?), and grant them to individuals. All of an individual’s merits are stored in one place, providing people agency over their verified data, giving people secure access, and selective sharing with other organizations.
By connecting organizations and individuals, the Merit Platform supports a robust verified identity network that serves as a source of truth and trust for entire industries; bringing visibility, liquidity, and trust to people’s data.
Florida Division of Emergency Management
The Florida Division of Emergency Management partnered with Merit to provide a fast, secure, paperless solution for the verification and time-tracking of thousands of volunteers and paid medical professionals assisting with the statewide COVID-19 vaccination efforts. As a result of our work together, FDEM was named a StateScoop 50 Award winner for the State IT Innovation of the Year.
Ohio Department of Education - Afterschool Child Enrichment (ACE) Program
After the Ohio State Legislature created the $125M 2-year Afterschool Child Enrichment (ACE) educational savings account program, the Ohio Department of Education (ODE) contracted Merit to inform parents, guardians, and businesses about the new opportunity and eligibility requirements. Merit developed and delivered support systems, workflows, and digital assets for the ACE program. ODE issued digital credentials to parents and guardians certifying student eligibility, enabling them to use the grants with service providers listed in the Education Marketplace, and the Ohio ACE app is a single destination to view account balances and submit claims.
Virginia's Department of Professional and Occupational Regulation (DPOR)
DPOR partnered with Merit to streamline licensing and digital credentialing for the more than 300,000 Virginia’s Department of Professional and Occupational Regulation (DPOR) partnered with Merit to streamline licensing and digital credentialing for the more than 300,000 professionals across more than 40 industries that are required to have a license to work. With Merit, those licenses are now digital, accessible, and easily verifiable by consumers and businesses.
Merit’s salaries are competitive and transparent. Here’s a look at our pay bands based on different roles.
Our Values
Merit’s values are more than just words on paper – they permeate the company’s brand, culture, products, and even individual actions. Our values are:
Everyone is a friend. We see opportunities everywhere because Merit has endless ways to grow the already vast and self-propagating Verified Identity graph.
Building a network of truth and trust. Merit is modeling the real world of Verified Identity into a digital one, built on merits. Society values truth and merits represent the truth.
A rising tide lifts all boats. We think about entire industries and how to make the most impact on people’s lives. When we succeed, our employees, partners, and everyone on Merit should succeed.
Measure to meaningfully improve. Work is measured by output, not vanity metrics, and the things we do measure have goals.
Use Merit to build Merit. The strength of the Merit network, platform, and company compounds with the addition of every partner, consumer, and employee.
Benefits at Merit
Remote first with flexible working hours Unlimited time-off with encouraged minimums
Medical plans designed to provide comprehensive, high-quality medical and prescription drug coverage with low to no deductible
Dental and Vision coverage
Employee Assistance Program with 24/7 support Income protection through basic life insurance, voluntary additional life insurance, and disability insurance
401k Program
Fully paid parental leave for 6 months for both Moms and Dads
Additional support resources like Rightway care concierge, One Medical, Sibly, and SoFi to support employees in getting the most from their benefits from financial to mental health support
A dedicated People Operations team always looking for feedback and new opportunities to provide benefits that meet the needs of our employees
The Role
The Director of Workforce Solutions will use systems framework to support the WorkNow business line, assist in implementation of workforce contracts, facilitate meetings with stakeholders and state leaders, and provide facilitation, training, and coordination support for contract implementation. The ideal candidate will have strong knowledge of workforce systems, WIOA funding streams, education, and training landscapes.
Merit is a startup environment where you will be expected to roll up your sleeves, take initiative, and get creative about finding solutions to challenges. This is a full-time opportunity.
Responsibilities
- Representing work of WorkNow business line to internal and external stakeholders
- Work alongside the leadership of the WorkNow business line to move forward contracts, coordinate and execute demonstrations, and build relationships with key leaders in targeted states
- Coordinate project implementations with internal project teams
- Provide facilitation and coordination support to customers
- Present Merit tools and workforce use to stakeholders, including but not limited to state agency leadership, legislators, and community partners in multiple states
- Prepare and share regular communication of progress, activities and outcomes to stakeholders
- Participate in strategic planning process, contribute to the ideation, design, implementation, and assessment of work
- Work in collaboration with internal and external partners to implement Merit tools and seek expansion opportunities
- Work with state, local, and 3rd party organizations to execute on projects objectives and goals as a core representative of the Merit team
- Develop and close new business opportunities by leveraging contacts, pursuing new product development, and improving project efficiency with relative independence
Qualifications
- Knowledge and experience with federal and state workforce systems ideal
- Excellent organizational skills and attention to detail, with demonstrated ability to prioritize work and manage time on multiple projects and tasks to meet deadlines
- Excellent presentation and communication skills, both in-person and in virtual formats
- Demonstrated ability to work both independently and collaboratively
- Self-motivated and comfortable within a largely virtual working environment
- Team player and open to feedback and collaboration
- Well-rounded interpersonal skill set, with the capacity to build relationships, work effectively in teams and facilitate issue resolution
- Ability to travel to support projects as needed (up to 50% travel expected)
- 5+ years of experience working for a workforce agency or affiliated organization
- 5+ years of leadership experience in the areas of workforce, education, or systems change
Merit’s salaries are competitive and transparent. Here’s a link to our pay bands: https://www.merits.com/resources/paybands/corporate-operations
At Merit, we don’t just accept differences, we celebrate, support, and value them for the innate benefit of our employees, the competitive advantage of our products, and the strength of the communities we are a part of. Merit is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We encourage applications from veterans and military spouses.
Merit is dedicated to providing an accessible environment for all candidates during the application process and for our employees. If you need accessibility assistance or a reasonable accommodation, you may contact us at talent@gomerits.com.
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