Dispatcher Job at University of San Francisco
Dispatcher
University of San Francisco
University of San Francisco
R0006885
USF Hilltop Campus
Job Title:
Dispatcher
Job Summary:
A Dispatcher follows a leadership model that practices values based and community policing principles when responding to the needs of the community. In following this model, a Dispatcher practices leadership that is collaborative, creative, adaptive, based on influence, is multi-directional, and non-coercive. A Dispatcher provides services with the understanding that leaders, followers, and participants develop a common purpose to achieve mutual goals.
A Dispatcher is responsible for maintaining effective and efficient communications between the campus law enforcement headquarters, campus patrol officers in the field, outside emergency and law enforcement agencies and the public by receiving, recording, and dispatching general and emergency information quickly, clearly and accurately. A dispatcher is required to work independently, react quickly, and demonstrate good judgment and discretion in stressful situations. The Communications Center is operated 24 hours a day and a dispatcher may be required to work various shifts any day of the week including holidays.
As part of the larger staff in Student Life, Public Safety employees collaborate and cooperate across divisions and departments to create a supportive University community which encourages student learning and development in the Jesuit Catholic tradition. The mission of Student Life is to fully support holistic student development within a social justice framework centered in preparing students to be caring, socially responsible citizens in our global and local community.
Full Job Description:
Job Responsibilities:
- Operates various communications equipment including: Two-way radio system, emergency and non-emergency phones, Closed Circuit Television monitoring equipment, Alarm Monitoring equipment, and records management system ARMS/CAD (Computer Aided Dispatch).
- Utilizes Department Radio Codes
- Answer and screen incoming calls; converse with victims, witnesses, and citizens; elicit and record pertinent information.
- Dispatch officers via the two-way radio.
- Input and retrieve Public Safety reports, activity logs, and criminal information.
- Perform other duties as assigned.
Minimum Requirements:
- High School Diploma required, college degree preferred.
- Prior Radio Communications or dispatching experience preferred.
- Excellent Public Relations skills.
- Successful completion of P.O.S.T. Dispatcher course should be completed within one year of appointment.
- Perform work in an efficient, organized and timely manner.
- Be responsible and reliable in all situations.
- Respond calmly to emergency and crisis situations.
- Handle and process confidential materials.
- Must be able to multitask and pay attention to details.
- Excellent verbal and written communication skills (including penmanship and typing).
- Learn and use a phonetic alphabet and department radio codes.
- Speak clearly and concisely; follow oral and written instructions.
Full-Time/Part-Time:
Full time
Pay Rate:
Hourly
Salary Range :
$29.10 per hour
To apply, visit https://usfca.wd5.myworkdayjobs.com/en-US/USF_Staff/job/USF-Hilltop-Campus/Dispatcher_R0006885.
The University of San Francisco is located in the heart of one of the worlds most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a students passion for social justice and a desire to "Change the World From Here." For more information, visit http://www.usfca.edu.
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