QUALIFICATIONS:
Candidates for this Position should be able to demonstrate the following abilities to be considered a suitable applicant:

• Previous Dispatching experience and general knowledge of door hardware & general construction preferred.
• Experience working with PCs and Programs, Microsoft Office 365 (Excel, Word, Outlook).
• 2+ years of dispatch/scheduling experience is preferred.
• CRM experience a plus/
• General knowledge of automatic doors, commercial doors/hardware, overhead doors, and dock levelers is a plus.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Add new customers and vendors to our database.
• Add new jobs as they’re received via phone, fax, email, or the internet.
• Document daily events, logs, and paperwork.
• Help promote a safe work area and a focus on safety for employees.
• Maintain accurate records and appropriate filing systems.
• Demonstrate strong communication and phone skills.
• Demonstrate professional & friendly customer service.
• Be dependable, trustworthy, and detail-oriented
• Perform general office duties and tasks (including filing incoming emails/faxes electronically).
• Create purchase orders for field techs.
• Order & track products/materials to the job site.
• Other duties and special projects as assigned.

ABILITIES:

• Able to handle heavy phone traffic both incoming and outgoing
• Ability to manage multiple tasks and work well under time constraints
• Ability to work in a team environment as well as independently
• Strong work ethic, attention to detail & processes
• Strong written, interpersonal and verbal communication skills
• Strong service orientation to internal and external customers
• Ability to be successful in an extremely fast paced environment
• Must be a team player
• Must be able to process information and learn new things quickly
• Must be intuitive and utilize all available resources

WORKING CONDITIONS (physical, vision, hearing, speaking, mental, business casual office environment)

• Frequent sitting and walking and standing
• Repetitive use of computer, keyboard, mouse, phone and filing
• Reading, comprehending, writing, performing calculations, communicating orally, reasoning and analyzing

PAY/BENEFITS:
We offer competitive pay (DOE) and a great working environment. Full-Time Employees are eligible for medical, dental, vision, and chiropractic benefits after 90 days. All American Lock Corporation also offers 401(k) Matching, Employee Assistance Program, Flexible Health Spending Accounts, Paid Time Off, and more. This position payscale is from $15-$18 and is the perfect opportunity for an entry-level position to join a dynamic, growing company.