About us

As a Utah-owned and operated company since 2012, Savage Sweets has created a strong family culture within the business. As a vital part of that family unit, we want to ensure you feel included and respected for any differing ideas. We appreciate those opinions and count on them to make us successful. In addition to an inclusive working environment, we will provide you with:

• Highly competitive compensation and benefits package
• A friendly working environment
• Significant advancement opportunities

Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety

EOE/AA Employer: Savage Sweets believes all persons are entitled to equal employment opportunities. Savage Sweets will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions

Your Role:

• Responsible for scheduling, organizing and monitoring fleet of 50-100 trucks and drivers
• Coordinating with companies to assign trucks to job each day
• Communicating with drivers regarding job clarifications and/or job changes
• Communicating with other dispatchers/workers regarding truck delays, job changes, job needs, etc

Tracking job truck status Specific Responsibilities:

• The Dispatcher has responsibility for the coordination of the utilization of drivers, trucks and shipments, to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers
• The Dispatcher is responsible for the daily route schedule, communication with West Jordan carriers/drivers, dispatching loads and ensuring route completion for on time delivery of QSC tanks to all customers
• The Dispatcher will monitor the process for continuous improvement and in support of white glove delivery service to our customers
• Prepare, update, and dispense the daily route schedule
• Communicate with carriers/drivers, assigning loads based on designated routes and location
• Plan and dispatch routes in an accurate and timely basis to meet established metrics
• Dispatch local and regional loads as needed
• Work closely with scheduling and planning to manage lead times and ensure that scheduling, routing, and service are optimized and efficient
• Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick-ups), route completions and driver locations
• Ensure route completion via the driver check-in process
• Follow and ensure all required safety policies and procedures are followed and implemented
• Maintain regular communication and manage and adapt to delays and/or issues on the road
• Support needed response to unforeseeable issues with drivers, routes, customers, and equipment
• Provide daily communication to management on labor and equipment needs
• Ensure customer satisfaction, maintain interaction with customers on a continuous basis gathering feedback on safety, quality and delivery for continuous improvement
• Report driver performance issues or concerns to appropriate leadership for resolution
• Assist in verifying and resolving customer complaints
• Maintain knowledge of and adhere to all regulatory compliance for logistics Qualifications you need to have:
• Associates degree in Business or Logistics preferred, equivalent work experience will be considered
• Minimum of 5 years of work experience, preferably in planning and dispatching in transportation
• Experience with Microsoft Office (specifically Excel)
• Customer-focused, demonstrating a commitment to high levels of customer service
• Strong planning and prioritizing skills, able to sequence activities and manage resources
• Strong problem-solving skills, able to evaluate and create solutions
• Positive rapport, develops strong relationships with internal and external teams
• Apply logic, judgment, and data to drive decisions
• Analytical, assessing, visualizing and presenting/articulating information
• Ability to communicate across, up and down the organization
• Aligned with highest integrity and work ethic
• Reliably commute or planning to relocate before starting work (Required)- Kearns, UT 84118

Job Type: Full-time

Pay: $1.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Education:

• Associate (Required)

Experience:

• Dispatching: 5 years (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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