Theory Wellness has capitalized on the explosive growth of a branded, premium-quality medicinal and recreational cannabis market to become the largest independently owned, multi-state operator in New England. Founded in 2015, Theory Wellness is today among the largest cultivators (both indoor and outdoor), manufacturers, and retailers in Massachusetts and Maine, with over 350 employees. Theory Wellness recently earned the distinction of "Strongest mono-state brand outside of California" by a major trade and rating publication, Pioneer Index.

Theory Wellness’ state-of-the-art cultivation facilities, coupled with its distinctive branding, has driven best- in-class engagement and customer loyalty earning one of the top NPS scores in any retail sector. Beyond its industry-leading vertically-integrated operations, the company currently operates six high-volume retail locations with others opening soon including:

• Great Barrington, MA * Chicopee, MA * Bridgewater, MA * Boston-area location in development
• South Portland, ME * Waterville, ME * Bangor, ME * Southern-ME location in development
• Brattelboro, VT

With a proven model and track record, Theory Wellness is excited to explore entry into new State level cannabis markets.

Summary:

Theory Wellness operates state of the art cannabis cultivation and dispensing facilities in multiple states. As a member of our retail team, you will support the day-to-day retail operations in our recreational dispensaries.

Primary Responsibilities:

• Deliver world-class service to our valued guests
• Be resilient, courageous, and optimistic
• Find solutions, follow through and succeed
• Execute full P&L leadership over all aspects of business in our location
• Monitor scheduling, payroll, and budgets to help support retail operations
• Help support grass-roots marketing and community engagement
• Responsible for all performance functions in business to drive sales, adhere to metrics and drive KPIs
• Support all facets of recruitment, hiring, team development, coaching and feedback
• Ensure each guest is provided the highest possible level of service
• Drive world-class team engagement, aligned with Theory values
• Manage all opening and / or closing procedures, including daily cash and inventory reconciliations & financial/inventory reporting
• Ensure compliance with the State of Ohio’s rules and regulations
• Serve as Theory’s Designated Representative and communicate with the Board of Pharmacy, Inspectors, and other State officials. A designated representative may not serve this role for another company
• Manage all aspects of inventory compliance including receiving, control, and reporting in the state portal
• Ensure compliance in all recordkeeping and filing systems, to include ensuring Metrc compliance
• Conduct internal investigations as needed with LP Manager, and control inventory shortages
• Work with HR to ensure legal compliance with all applicable labor laws
• Other tasks as assigned

Requirements:

• Must be licensed as a Key Employee for the state of Ohio
• 3+ years in retail management experience managing a fast-paced business
• Experience managing a team of at least 5 or more individuals
• Must be able to work variable hours including mornings, evenings, weekends and holidays
• You are optimistic and have a can-do approach
• Must be able to lift up to 25lbs
• You work best in a fast-paced environment
• Ability to solve unexpected problems quickly and under pressure
• Strong systems, software and computer skills
• High-energy, enthusiasm and the willingness to do whatever it takes to get the job done
• Must be at least 21 years of age
• Some travel may be required
• No drug related felony; ability to pass a comprehensive background check
• College Degree desirable. High school diploma or equivalent required
• Valid Driver’s License

Theory Wellness is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, creed, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, pregnancy status or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Retail management: 3 years (Required)

Work Location: One location

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