Salary estimates are provided by the job posting site and not by Saddle Creek. Please apply and wage requirements/expectations can be discussed with a recruiter.

Location: Leesburg, FL
Shift: Thursday - Saturday and every other Sunday 6PM-6AM

Responsibilities

• Process load plan daily and verify accuracy of orders in the WMS
• Ensure customer service team to provide prompt communication with carriers and stores concerning trailer pools, load statuses, and any other inquiries
• Monitor, investigate, and coordinate with support teams to resolve EDI errors
• Extensive contact with the customer as well as carriers and will need to communicate verbally and in writing with a professional and positive attitude.
• Must become a systems super user (Infor, Yardview) and drive efficiencies through systemic improvements.
• Ensure exceptional customer service key performance indicators
• Understands and communicates company, division, and department procedures and requirements.
• Understands and interprets customer requirements and provides appropriate training, reports and/or service.
• Interviewing, hiring and training associates; planning, assigning and directing work; appraising and recognizing performance; issuing Corrective Action; addressing complaints and resolving problems.
• Conduct annual performance reviews for all staff within the department
• Solicit feedback and modify actions as appropriate to continually focus on improvements of his/her processes in order to ensure the customer’s needs are met for high-quality, cost effective logistics services.
• Maintain a clean, professional and safe working environment by meeting or exceeding SCLS corporate safety goals
• Promote constant and measurable improvement; teach and facilitate SCLS’ culture of continuous improvement
• Effectively communicate SCLS goals, expectations, areas for improvement and successes to associates

Education/Experience

Bachelor’s degree and at least two (2) years of supervisory experience OR an Associate’s degree and at least four (4) years of supervisory experience OR High School Diploma/GED and at least six (6) years of supervisory experience. All supervisory experience ideally performed in an office or warehouse environment.

Knowledge, Skills and Abilities

• Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint), internet, web-based and job specific software applications
• Demonstrated leadership skills to influence department and implement and manage change
• Ability to develop and use collaborative relationships to accomplish work goals by listening, sharing ideas and appreciating others’ efforts
• Identify and understand issues, problems and opportunities; possess solid judgment, problem solving and decision-making skills
• Ability to function in a high-stress environment while focusing on the of operational goals
• Ability to plan, organize and manage multiple projects and set priorities
• Ability to build a cohesive team that exemplifies SCLS’ values and operates to support SCLS’ mission statement

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Overnight shift

Application Question(s):

• What is your target salary range?
• Which warehouse management systems (WMS) are you familiar with?

Experience:

• Warehouse experience: 2 years (Preferred)
• customer/vendor support: 2 years (Preferred)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Work Location: One location

Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.