e-BankPlus Specialist - Ridgeland, MS, Operations Job at BankPlus
At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships and making dreams come true.
All current BankPlus employees have a performance rating of Outstanding or High-Performing to be eligible to post for a position.
General Position Scope:
Perform all daily activities relating to eBankPlus.
Duties and Responsibilities:
Open new accounts from applications received online.
Process Closed Account Report.
Communicate with customers regarding the status of their new or denied account.
Responds to all e-mails received on eBankPlusservice@bankplus.net.
Communicate with customers regarding rejected or failed wire transfers.
Research, report, and log Online BillPay issues.
Verify BB enrollment forms received from the branch are correct.
Receive e-BankPlus agreements, add non-JHA on SilverLake, and send agreements to CID for imaging.
Reset passwords for customers on IB and BB.
Backup the review and verification of fraudulent retail login access.
Support technical aspects of Retail & Business Online Banking, mobile banking, and Zelle.
Backup and assist e-BankPlus team members.
Other duties as assigned
Participation in the bank’s High-Performance Connections program.
Make referrals to the Mortgage Center and Wealth Management
Maintain a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank’s standard of conduct.
Position Requirements:
Prefer Associate degree
Two years Public Relations, Communication or Customer Service experience and banking experience
Understanding of ACH/Wire
General computer and typing experience with Microsoft Office Suite, to include Excel, Word, and Outlook
Excellent verbal and written communication skills
Extensive reading as needed
Work outside of regular business hours, as deemed necessary
Ability to make difficult decisions and handle multiple tasks with daily deadlines
BankPlus is an Equal Opportunity Employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
All current BankPlus employees have a performance rating of Outstanding or High-Performing to be eligible to post for a position.
General Position Scope:
Perform all daily activities relating to eBankPlus.
Duties and Responsibilities:
Open new accounts from applications received online.
Process Closed Account Report.
Communicate with customers regarding the status of their new or denied account.
Responds to all e-mails received on eBankPlusservice@bankplus.net.
Communicate with customers regarding rejected or failed wire transfers.
Research, report, and log Online BillPay issues.
Verify BB enrollment forms received from the branch are correct.
Receive e-BankPlus agreements, add non-JHA on SilverLake, and send agreements to CID for imaging.
Reset passwords for customers on IB and BB.
Backup the review and verification of fraudulent retail login access.
Support technical aspects of Retail & Business Online Banking, mobile banking, and Zelle.
Backup and assist e-BankPlus team members.
Other duties as assigned
Participation in the bank’s High-Performance Connections program.
Make referrals to the Mortgage Center and Wealth Management
Maintain a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank’s standard of conduct.
Position Requirements:
Prefer Associate degree
Two years Public Relations, Communication or Customer Service experience and banking experience
Understanding of ACH/Wire
General computer and typing experience with Microsoft Office Suite, to include Excel, Word, and Outlook
Excellent verbal and written communication skills
Extensive reading as needed
Work outside of regular business hours, as deemed necessary
Ability to make difficult decisions and handle multiple tasks with daily deadlines
BankPlus is an Equal Opportunity Employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.