Enrollment Systems Analyst

Enrollment Management

Search #22-77A

The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S. News & World Report for academic excellence. Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of nearly 7,000 students from across the globe.

Over the last decade, the University has completed more than $300 million in major capital projects while launching 26 new academic programs. The University has also added campuses in Tuscany, Italy, and Orange, Conn.

For more background on the University of New Haven please visit: www.newhaven.edu

The University of New Haven: Campus tour given by students and an overview message from Chancellor Steve Kaplan.

GENERAL STATEMENT OF DUTIES:

The Enrollment Systems Analyst will be responsible for documentation of overall design, configuration, maintenance, testing, and support of all enrollment systems to successful meet university enrollment goals. In addition, this position will work collaboratively with undergraduate and graduate admissions offices. This position reports to the Director of Enrollment Systems & Operations.

PRIMARY RESPONSIBILITIES

• Assist in managing and understanding the configuration and operation of business processes, and business management systems/CRMs (Slate) for admissions, University Immigration Services and student information systems (banner.
• Provide ongoing assessment of business processes and system configurations to ensure that systems and processes operate optimally and evolve with the changing needs of the institution.
• Anticipate business needs, provide supporting analysis, and scope solutions that account for operational, system, reporting and financial considerations.
• Oversee the day-to-day administration and management of Slate CRM platform for the graduate

and undergraduate instances.

• Act as a liaison between Enrollment Operations and Admissions Teams to configure,

maintain, create, and update processes and workflows within Slate.

• Assist admission teams to with daily and ad hoc query requests and ad hoc data imports into the systems
• Work with internal and external stakeholders for automation of integration application and data

to support the Admissions departments.

• Update standard operating procedures and set a cadence for review so that procedures are

current for the department.

• Initiate, plan, and monitor projects for Slate CRM process improvements for the admission

Information Systems team and University Admissions Offices.

• Ensure integration of admissions data between systems such as Axiom, Common Application, CAS Application and Ellucian Banner.
• Ability to use discretion, good judgement, and maintain confidentiality while working with sensitive information.
• A strong commitment to ensuring the accuracy and reliability of collected information.
• Ability to manage a workload with changing priorities and varying stakeholder interests.
• Effective as a team player (with ability to work with different levels and units) as well as ability to work independently
• Assist Admissions Director with one-on-one prospect meetings and other prospect outreach/follow-up initiatives.
• Provide excellent customer service and support for prospective students, applicants, faculty and staff.
• Participate as needed in special projects.
• Other duties as assigned and necessary in order to meet the mission of the University and the school’s enrollment goals.

MINIMUM REQUIREMENTS

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Business Management and/or equivalent.
• Minimum of one to three years of experience in higher education admissions.
• Experience supporting Slate and Banner.
• Strong interpersonal and communication skills and the ability to work effectively across

departments.

• Working knowledge in MS Office applications; advanced knowledge in Excel.
• Knowledge of FERPA requirements for the security of applicant and student information.
• SQL, HTML, CSS and JavaScript abilities preferred.
• It is mandatory that UNH employees abide by all pre-determined Covid related policies and procedures.

University of New Haven Diversity, Equity, Inclusion, and Belonging Vision

The University of New Haven is an Equal Opportunity Employer and a diverse institution which celebrates, respects, and values individuals of all social identities. We believe that as members of the university community, our socio‐cultural differences ignite intellectual growth and foster a culture of understanding that embraces our ever‐changing society.

HOW TO APPLY:

If you have the qualifications we are looking for and are interested in working for an institution where the experience of learning is both personal and pragmatic and one that is guided by a distinguished faculty who care deeply about individual student success, we want to hear from you! Please submit a cover letter, resume, and three references, all of which will remain confidential, through this link:

http://apply.interfolio.com/114967

It is mandatory that UNH employees abide by all pre-determined Covid related policies and procedures.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• On call
• Weekend availability

Work Location: One location

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