Inside Sales, Supplies Telesales - Entry Level (REMOTE)

Before your interview, you must complete this job application: https://careers.pitneybowes.com/global/en/job/R11280/Inside-Sales-Supplies-Telesales-Entry-Level-REMOTE

This is SendTech's entry-level Inside Sales, Telesales role. You will be on a high-volune call-dialer selling office, mailing, and shipping consumable supplies. Our Inside Sales team is also hiring for: Inside Sales, Telesales Professional. Scope and requirements differ, please refer to the job postings for details.

We will reward your sales success with rapid promotional opportunities, SPIFF's, and uncapped commission (the total target compensation for this position, at 100% goal achievement, is estimated to be $50,000 annual).

This is a remote position that can be based in the Central or Eastern United States with preference given to Wisconsin, Texas, and Florida.

You are:

Self-motivated, goal-driven, resilient, and persuasive. A performance-driven contributor who can multi-task with two phone systems, for both outbound and inbound calling, and apply inside sales techniques to recommend products and close sales. You excell at quickly building rapport over the phone, asking qualifying questions to assess needs, and recommending appropriate postage meter supplies to key decision makers at current Pitney Bowes clients. You are comfortable with a high-volume, high-rejection position.

You will:

• Learn product line quickly: Complete the one-week training and be knowledgeable in the most common Pitney Bowes Postage Meters and office, mailing, and shipping consumable supplies, and confidently navigate through the region’s internal website to provide customers with current pricing, promotions, and delivery information, in order to achieve 80% of target by the end of your first month.
• Achieve quota: Within 3 months, consistently hit daily, weekly, and monthly sales quotas at 100% by averaging 150-200 inbound/outbound calls per day and converting at least 6% of your calls into a sale.
• Create accurate invoices: Accurately record customer transactions and create invoices with an error rate of less than 6% each month. Partner with manager and Sales Support to resolve all errors to the clients’ satisfaction, where possible.
• Exceed quota: Within 6 months, be able to quickly identify changes needed and implement solutions to improve performance and exceed sales quotas. Share best-practice techniques with new hires and other members of your team.
• Professional Development: Participate team virtual activities on video, team, division, and/or company committees, training or volunteer activities each year and present what you learned at a weekly team huddle to help cultivate your work environment and strengthen the knowledge of your whole team.
• Collaborate virtually: work virtually on video, chat, and phone.
• Punctuality and dependable attendance is critical to success.

Your background:

As a Supplies Telesales Agent, you have:

• Minimum of one year of sales or related customer service experience,.
• A strong track record of exceeding goals set by others (sales, sports, etc.).
• Demonstrated resiliency and ability to overcome objections when challenged; both recognizing and identifying the opportunity in difficult situations.
• Basic PC skills, with a strong ability to work in multiple screens simultaneously. Proficient in Microsoft Office Suite, with an emphasis on Excel and Word.
• Home office/desk with reliable internet service sufficient to meet the needs of the position. All computer equipment and peripherals will be provided.
• Available to work Monday through Friday, 8:00am-4:30pm Central Time.

Preferred

• Track record of success penetrating and maintaining accounts – B2B, inside sales, telemarketing.
• Experience, with consistent success, selling over the phone in a telesales or call center environment.
• Proven success working from home.

To be successful working remote, you must:

• Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data
• Have dependent and child-care arrangements
• Be comfortable primarily communicating with colleagues via videoconference
• Be as productive (if not more) working from home as in office
• Be able to work independently with little direction
• Have the technology to work successfully at home
• Reliable high-speed internet
• In-house, hard-wired internet connection
• Internet Service Speeds, while working, must support a minimum 30 Mbps download
• Check your current speed at www.speedtest.net; ongoing checks once working are required

Compensation:

The wage for this position is $15.87 / hour base plus uncapped commission pursuant to the Pitney Bowes sales incentive plan's terms and conditions. The Total Target Compensation, at the time of this posting and at exactly 100% goal achievement, is calculated to be $50,000 / year.

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (pbprojectliving.com)

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance
• Work from home

Experience level:

• Under 1 year

Shift:

• Day shift

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Work Location: Remote

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