Evening In Room Dining Server Job at The Dewberry Hotel
BENEFITS OF JOINING THE DEWBERRY TEAM:
- Competitive Pay (automatic 22% gratuity on all checks + commission on amenities)
- Advancement & Growth Opportunities
- Full-Time and Part-Time Positions
- Flexible Paid Time Off for Full-Time and Part-Time Positions
- 401K with 4% Company Match
- Education Reimbursement
- Free On-Site Downtown Parking
- Uniform & Dry Cleaning Provided
- Subsidized Medical, Dental, & Vision Coverage for Full-Time Teammates
Who We Are:
When you love what you DEW, you never work a day in your life! Each teammate is fully committed to ensuring that our hotel is a special place to create special memories with special people. Therefore, we hire dedicated, energetic, and willing individuals who are passionate and proud of their craft.
Our team does not cut corners and we do not second guess our service standards. Instead, we focus on providing our guests with a five-star experience by emphasizing sincerity over obligation.
What We DEW:
Are you interested in beginning your career as a server? Then, this is the position for you.
We are looking for an energetic, self starter looking to grow their career to join The Dewberry team.
This position will be responsible for providing our guests with a unique, but exceptional service in the comfort of their guest rooms.
An ideal candidate for this position will have a strong attention to detail and a friendly demeanor. No previous F&B experience required.
Essential Functions
Major areas of responsibility include, but are not limited to:
- Perform pre- and post-work shift duties.
- Take guest orders via telephone using upselling techniques to maximize profitability.
- Have complete knowledge of all food and beverage menu items and their specifications, including ingredients, preparation, and garnishments.
- Suggest daily specials and menu items to the guests’ interest.
- Enter beverage and food orders through the Point of Sale system; notifying the kitchen of any special requests.
- Prepare the delivery tray and room service cart with proper condiments, silverware, linens, glasses, utensils, etc; ensure order is complete prior to leaving the kitchen.
- Efficiently deliver all beverages and food to patrons in adherence to The Dewberry’s upscale service standards and food handling procedures.
- Verify the accuracy of the bill and present it to the patrons to receive a signature upon food delivery.
- Handle all cash, credit card and room charges as prescribed by The Dewberry Standards, Policies, and Procedures.
- Ensure patron satisfaction upon receiving their order and replenish items as necessary.
- Remove soiled trays from hallways or elevator landings and deliver them to the dishwashing station.
- Maintain the In-Room Dining station in a clean, organized, and sanitary manner.
- Run food to other outlets as needed.
- Provide solutions to patron complaints and escalate to management as necessary.
- Turn in daily shift receipts to the Manager on Duty.
- Follow local and state laws and the Dewberry’s policies and procedures for the service of alcoholic beverages to patrons.
Qualifications
- High School diploma/GED.
- One year of food and beverage experience.
- Knowledge of safe food handling procedures.
- Ability to handle difficult situations and patrons.
- Ability to multi-task and complete assigned tasks.
- Able to demonstrate excellent verbal and written communication.
- Dependable work ethic with a positive attitude.
- Must exude punctuality with regular and reliable attendance.
- Ability to work nights, weekends, and holidays.
Physical Demands and Work Environment
- Required to stand for long periods of time (up to 10 hours) and walk, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
- Ability to push, pull or lift up to fifty pounds.
- Continuous repetitive motions.
- Ability to work in hot, humid, and noisy environment.
Job Types: Full-time, Part-time
Pay: $9.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Physical setting:
- Hotel
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Experience:
- Hotel Experience: 1 year (Preferred)
Work Location: One location
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.