Why Work here?

We are more than a team, we are family! Four Oaks understands the importance of supporting and treating one another as if they were our own family members. We believe in maintaining a healthy work/life balance while providing career paths for everyone. Our organization flourishes in an environment of equal opportunity and fair treatment for all. The effects of diversity and inclusion have created an atmosphere of positivity which connects us to the customers we serve. As a valued team member, you are eligible for:

• Medical, dental & vision insurance
• 401k Retirement plan
• Growth & Advancement opportunities
• Competitive Wages
• Excellent paid leave time package
• 7 paid holidays
• Business casual work environment
• Educational discounts
• Fitness Center Discounts

What you will do?

As the Family Peer Support you will serve as the single point of contact for families, to help them gain the services and assistance that they need. As a member of the Integrated Health Program, this position works with families, children and adults with mental health and behavioral challenges to provide support, resources, referral information through communication between agencies and service providers. Specific responsibilities include:

• Provide information to families about resources, funding, and services available in the community, area, and state.
• Provide referrals to family and/or facilitates access to appropriate services. Assist families in obtaining needed services.
• Identify and professionally articulate family needs or concerns. Assist families in sharing concerns with providers.
• Identify barriers or problems regarding a family’s access to services.
• Assist families in applying for specific services, coordinating applications for funding, necessary evaluations, assessments, and assistance from all agencies selected by the family.
• Serve as a liaison between the family and the selected services.
• Assist families in locating appropriate support groups and advocacy organizations. May also develop local family support groups.
• Develop & maintain a positive and productive working relationship with families by maintaining contact with families and ensuring that they are knowledgeable of service options for their children.
• Develop & maintain a positive and productive working relationship with community agencies and service providers, parent to parent networks, support groups, and community health team staff.
• Maintain and expand resource knowledge base.
• Provide timely and thorough documentation of service/care/coordination activities and assists in data collection as defined.
• Collaborate and advocate with community partners to advance service delivery, training, and education.
• Provide on-call telephone consultation on a rotating basis.

What you need:

To qualify you need a High School diploma or GED and prior experience in a mental health setting. A Bachelor’s degree in a related field of study with prior direct care experience is preferred. Additional requirements include:

• Intermediate computer skills in a MS Office environment
• Strong interpersonal and communication skills
• Ability to prioritize and complete tasks on a timely manner