Happy people wanted! You are the right fit if you are outgoing, happy, smile all of the time, easy to get along with, and can maintain a positive outlook even in a busy environment. You love people, and people love you!

*This is a tipped position*

ABOUT US:
Volcano Grille is a small, locally owned business in Southwest Las Vegas, NV. We have been serving fast-casual Teppanyaki to our local community since 2009!

THE JOB AT HAND:
Our FOH team is the welcoming face of the restaurant and is responsible for providing our guests a great experience! Our FOH team is comfortable working in a fast-paced food service environment, can switch between tasks, and works well with other FOH and kitchen team members to ensure food quality, accuracy, and great service.

• Loves creating a welcoming environment. Naturally knows the importance of saying "Hello" and "Thank You" to all guests who visit or call.
• Exhibits great guest service skills even when guests are hangry or when we've messed up.
• Understands the importance of knowing the menu and making great recommendations to first-time guests.
• Works with a positive attitude at all times, whether the team is busting through a rush or in downtime and cleaning during lulls.
• Is reliable and shows up to work.
• Promotes the restaurant's menu items and can learn upselling skills and techniques that impact the guest's experience in a positive way.
• Maintains a clean, safe environment for guests and team members.
• Takes direction from leads and management with a positive spirit.
• Excellent cash handling skills.
• Exhibits kindness and is respectful towards others.
• FOH team members simply want to be part of a team of happy people who love to serve!

SYSTEMS TO SUPPORT YOU:

At Volcano Grille we use the following systems to manage the business. Your knowledge of these systems is a plus! We offer on-the-job training regardless.

• Toast POS
• 7Shifts
• Jolt
• 3rd Party Delivery Partner tablets/systems

REQUIREMENTS OF EMPLOYMENT:

• Must be legally able to work in the U.S. and provide proper documentation.
• High school diploma or equivalent.
• Ability to lift and carry up to 40 lbs.
• Must have a valid and current Southern Nevada Health District Food Handler's Card.
• Ability to stand/walk the service floor for long periods of time.
• Reliable transportation.
• Basic computer skills: we are a technologically advanced restaurant and we rely heavily on our systems for communication. At minimum, a FOH team member must be able to grasp the basic functions of our POS, daily checklist tracking, and scheduling platforms.
• Ability to understand written and verbal English, i.e., basic guest requests related to foodservice.

Job Types: Full-time, Part-time

Pay: $10.50 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• THIS IS THE MOST IMPORTANT QUESTION OF THEM ALL! Why do you want to work at Volcano Grille?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)
• Fast-Casual/Quick Service Restaurant: 1 year (Preferred)

License/Certification:

• SNHD Food Handler's Card (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person

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