We are growing! UPN is seeking a Field Service Engineer I for our Network Operations group in Cedar Rapids, IA. This is a rare opportunity to join a rapidly growing company providing tremendous career development and opportunity. You will be responsible for the installation, testing, service activation, and the day-to-day maintenance of UPN’s IP Core and Data networks.

Responsibilities include:

• Oversees the resolution of all network issues within all data center colocation space and UPN- owned sites.
• Ensures that all data center colocation spaces are maintained within site compliance standards (access, security, space management practices, and power).
• Manages all Emergency/Scheduled Maintenance activities for UPN.
• Manages all Trouble Ticket activities for UPN.
• Manages all Network Outage Events for UPN (fibercuts, equipment failure, RCA/RFO)
• Performs Inventory Management for new projects, spares/maintenance, and return/RMA activities.
• Provides onsite support for inventory audit & reconciliation processes.
• Other duties assigned by management.

Job Requirements:

• High school diploma or GED required.
• 3+ years in the Telecom engineering, outside plant, or operations field.
• Holding or working towards data certifications preferred.
• Cisco router and switching administration (29xx, 37xx, 72xx, 65xx models, ASR901, ASR903)
• Juniper switch administration
• Knowledge of inside plant cabling/wiring, power plant services.
• Knowledge of cross connect solutions and configurations.
• Knowledge of test equipment for testing RFC2544 standards and OTDR
• Knowledge of IPSEC VPN
• Working knowledge of various monitoring tools (Wireshark, Solarwinds, Cacti, MRTG)
• Experience supporting production/enterprise networks with high availability SLAs
• Demonstrable skills in the following: DNS, HSRP/VRRP, OSPF, BGP, MPLS, DWDM, STP, and L2 switching. CCNA or CCNP preferred, not required.
• Computer skills necessary in Word, Excel, Visio, SecureCRT, Putty, SQL.
• Willingness to learn new technologies and maintain industry knowledge.
• Valid driver’s license.
• Travel required (up to 30% based on task or project requirements)
• On-Call services after normal business hours required.

Qualified candidates interested in this opportunity should submit their cover letter and resume.

UPN is an Equal Employment Opportunity Employer

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Education benefits:

• On-the-job training
• Professional development assistance
• Tuition reimbursement

Schedule:

• Monday to Friday
• On call

Ability to commute/relocate:

• Cedar Rapids, IA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cisco router and switching administration: 3 years (Preferred)
• splicing fiber: 3 years (Preferred)
• data center: 3 years (Preferred)
• IPSEC VPN: 1 year (Preferred)
• Juniper: 3 years (Preferred)
• cross connect solutions and configurations: 3 years (Preferred)
• OSP: 3 years (Preferred)
• ISP: 3 years (Preferred)
• Telecommunication: 3 years (Preferred)

License/Certification:

• CCNA (Preferred)

Work Location: One location

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