Staffmax is looking to hire an IT Field Support Technician in United States. This is a fulltime one year contract position.

Location: Vernal, UT
Salary- $48,000-$50,000 USD
Term- 1 year contract position

Duties:

• Create reports of the customers they serviced that day
• Follow all of the company's procedures
• Demonstrate how to use the equipment
• Troubleshoot any problems the customers are having
• Meet all of the appointments in a given day
• Respond quickly to customer problems
• Advise customers on the equipment
• Make equipment recommendations to customers
• Act as liaison between the IT unit of an organization and it’s clients
• Explain and provide IT solutions to customers in non-technical and comprehensible terms
• Respond to inquiries about hardware or software issues
• Perform scheduled maintenance on computer systems to ensure efficient operations

Services Needed:

• Streamlining hardware offerings, and services and supporting them in their season starts and shutdowns.
• Example of shutdown: Winterize building (including desktops, laptops, printers), put connections on seasonal hold, shut off power, and spring starts everything back up. Ideally, have a technician do this on their behalf. As well as the start-up, to make sure everything comes back up.
• Provide the ability to be a ‘liaison’ to the local ISP/Phone company.'

Skills:

• Education and Training: To become an IT support technician, you need at least an Associate’s degree in computer science, networking, or programming. Having a Bachelor’s degree in any of the aforementioned disciplines increases job competitiveness. About 3 years of experience in the IT industry is also necessary for the IT support job
• Communication Skill: IT support technicians are able to use clear language and expression to provide technical support to clients
• Problem-solving Skill: They are well versed in providing IT solutions to address the needs of customers
• Interpersonal Skill: They work with various tech professionals to develop and implement IT support strategies.

We thank all those who applied for this position however only the selected candidates will be contacted.

Job Types: Full-time, Contract

Salary: $48,000.00 - $50,000.00 per year

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• IT Field Support Technician: 1 year (Required)

Work Location: One location

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