FINANCIAL AID OFFICER

POSITION DESCRIPTION

The Remote Financial Aid Officer (FAO) assists the Director of Financial Aid (DFA) in providing ongoing service to current and returning students to assist students in securing adequate funding to cover their costs, respond to complex questions regarding their financial aid eligibility, and ensure Institutional compliance with internal policies and governing agency regulations. The Financial Aid Officer (FAO) reports to the Director of Financial Aid (DFA).

DUTIES AND RESPONSIBILITIES:

• Assist new, current and re-entry students in re-applying for and securing funding to cover educational expenses

• Work with students to secure and package third party/scholarship funding and provide required documentation to agencies to ensure timely payments are received by the College

• Ensure all financial aid paperwork is processed according to company procedures to ensure completeness and accuracy of documentation collected and financial aid documentation is adequately and permanently recorded and available when necessary

• Provide entrance counseling at appropriate times to encourage responsible debt management and ensure regulatory compliance

• Advise students on the consequences of schedule changes as they apply to financial aid awards

• Advise continuing and re-entry students who have questions about their eligibility, available funding, stipends, etc.

• Collect, review for accuracy, and manifest all private/federal/state loan MPNs and forward to the appropriate lender

• Assist with federal, state, VA, and accrediting agency audits Revised 11.2014 JD-FAO

• Statistical reporting

• Other duties as assigned

JOB QUALIFICATIONS AND SKILLS:

• AAS degree in accounting or business related field required or equivalent financial aid experience

• Industry experience in registrar, financial aid, educational counseling or student accounts

• Any equivalent combination of experience and training that provides the required knowledge, skills and abilities

• Customer service experience

• Strong interpersonal, communication, and computer skills

• Team-player but able to work independently

• Detail oriented and well-organized

• Positive attitude

• Ability to work REMOTELY in a fast-paced environment

COMPENSATION:

• Non-Exempt – hourly position

• Compensation dependent on experience, knowledge and education level

Job Type: Full-time

Pay: $42,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Rockford, IL 61108: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Financial services: 3 years (Required)

Work Location: In person

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