Financial Resource Specialist, Behavioral Health: FT, Days Job at Firelands Regional Medical Center

Firelands Regional Medical Center Sandusky, OH 44870

$2,000 Retention Bonus Available

  • Position Highlights:

  • Retention Bonus: $2,000!
  • Award Winning: Named among the top 10% in the Nation for Patient Safety Excellence Award, America’s 100 Best Orthopedic Surgery, America’s 100 Best Spine Surgery.
  • Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts.
  • Stability: Serving Erie and surrounding counties since 1876.
  • Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
  • Work/life: You will find support to help you manage your personal life while building a career.
  • What You Will Do:

  • Under the supervision of the Financial Systems Director and Site Director, performs financial intakes of clients of the Outpatient Behavioral Healthcare department. Reviews patient financial and demographic information and ensures accuracy and completeness; monitors outstanding accounts. Answers financial inquiries from clients regarding their bills with respect and patience.
  • Needs to be proficient in the use and knowledge of the Behavioral Health Information System.
  • Performs financial intakes in the computer system; assures that current policies regarding financial re-determinations are applied, including obtaining all appropriate releases signed.
  • Maintains current financial records on all clients as required by funding bodies.
  • Ensures that clients are encouraged to submit the appropriate financial documentation for the utilization of Board funds. When appropriate, coordinates letters and phone calls to clients to prompt their submission of the appropriate paperwork.
  • Assist in performing insurance pre-authorizations.
  • Notifies management of any difficulties or inaccuracies experienced in the financial intake process in a timely fashion.
  • Provides insurance information to appropriate clerical staff for verifications, and clinical staff to ensure patients are aware of their financial responsibility.
  • Ensures that Medicaid and Title XX information is verified before billing is submitted to the Alcohol Drug Addiction and mental Health Services Board.

What You Will Need:

  • High School diploma, or equivalent.
  • Ability to maintain a positive impression of the Medical Center at all times, and handle sensitive telephone and face‑to‑face inquiries.
  • Ability to maintain orderly files and records.
  • Ability to understand instructions and communicate effectively in both written and oral form.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)




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