Additional Information: This hotel is owned and operated by an independent franchisee, Procaccianti Group (The). The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

JOB SUMMARY

About Our Hotel

The Boston Marriott Newton Hotel is a stylish and modern Hotel located near Boston College, Brandeis University, Bentley College, the high-tech beltway, and Boston's many historic landmarks.

The Boston Marriott Newton is located on 22 acres of scenic riverfront land along the Charles River. Our hotel provides 430 luxurious hotel rooms, many of which offer beautiful river views. With over 30,000 square feet of flexible meeting space and state-of-the-art technology, this Boston area conference center offers ideal venues for business meetings, wedding receptions, and conferences. Enjoy fabulous Boston dining at the Riverbend Bar and Grill or take a dip in the hotel's indoor swimming pool. Our hotel accommodations, Boston area conference facilities, and hallmark Marriott service ensure a memorable and productive visit for all our guests.

The Director of Sales & Marketing directs all aspects of sales including analyzing and achieving strategic objectives and business growth potential. Direct staff, sales, accounting/budgeting, asset protection, inventory control and human resources. The Director of Sales directs all operations in alignment with the direction of the General Manager, Company, brand standards, and local, state, and national regulations. Responsible for quality service, meeting/exceeding financial goals short and long-term planning and day-to-day operations. Recommends the Sales budget, marketing/business plans, capital expenditures and manages within approved plans and objectives.

This position directly manages assigned staff and indirectly manages all subordinates. Articulates Company goals to the staff. Demonstrates commitment to these goals through work ethic, integrity and respect for the Company and associates. Unites associates in a common commitment to achieve and exceed these goals. Works closely with management throughout the hotel and the Company. Impresses customers and guests with quality and timely service in a pleasant and friendly manner.

Convey a strong belief in the hotel and confidently discuss hotel features, services, and advantages. Exercise creativity, discretion, and independent judgment in determining how to assemble an event to suit each customer's taste. Conduct site visits and prepare original, creative proposals tailored to address the needs of and to impress the customer. Develop solutions to any cost concerns and resolve any challenges or problems. Direct and ensure Sales standards and procedures are followed. Direct the Sales staff schedules to ensure adequate coverage while managing the department budget. Ensure timely response to customer and guest needs. Resolve customer and guest complaints as appropriate to maintain customer and guest satisfaction. Regularly review service scores to identify areas needing improvement and implement appropriate changes. Ensure the Sales staff regularly adheres to all guest service basics such as uniforms, name tags and proper greeting.

Develop effective sales strategies to counter the competition. Influence and convince customers to select the hotel for their hospitality needs. Negotiate terms and reconcile differences. Develop contingency plans and act promptly and effectively when closing problems arise. Develop valuable business relationships that result in additional sales and new customers to capture a larger share of the local market. Aggressively pursue all appropriate opportunities for customer solicitation and relationship building. Aggressively engage in creative networking, uncovering and cold calling prospective clients to generate activity for future business. Develop, recommend, implement, and manage the Sales annual budget, business/marketing plan, and objectives to meet/exceed expectations. Market the hotel and services to meet/exceed sales and financial objectives. Ensure sales costs are within budgeted guidelines. Review vendors and products to ensure procurement of top-quality products at minimum prices. If necessary, develop action steps to correct any expense problems. Submit recommendations for changes and improvements to the General Manager.

Direct the compilation and analyze various corporate reports and property reports to provide management with accurate information and to comply with corporate policies and procedures. Complete all required and requested reporting in a timely and accurate manner. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. As requested, assist the General Manager with the preparation of the annual hotel budget and forecasts.

JOB REQUIREMENT

This position requires a substantial and successful track record in profitable sales management while maintaining integrity and professional bearing. Possess knowledge of accounting and budgeting along with the ability to compile facts/figures and analyze information that involves data manipulation or interpretation to arrive at logical conclusions. Ability to anticipate and identify issues and exercise initiative to investigate, interpret and weigh alternatives to reach logical conclusions and make sound business decisions. Possess knowledge of hospitality, business and basic accounting principles and practices.

Education plus a degree in sales & marketing, hospitality management or related major preferred. Five or more years of related experience in a high-volume full-service establishment required. Familiarity with hospitality industry practices and Marriott systems preferred.

This company is an equal opportunity employer.

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