Front Desk Agent (Hilton Experience Preferred) Job at DoubleTree by Hilton Hollywood Beach
BASIC FUNCTION: Front Desk Agents are a major part of the "personality" of the Conference Center and give help in both the initial and final impressions that the guests have of the Resort.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
v High school diploma or equivalent experience/training
v Ability to accomplish necessary tasks on a computer.
v Ability to effectively communicate in the English language.
ESSENTIAL FUNCTIONS:
1. All room clerk functions, i.e. the friendly and efficient checking in and out of guests.
2. All cashier functions to include accurate posting of charges to individuals and groups, and maintenance of cash receipts and hotel banks.
3. Reservation functions including entering and updating group files.
4. Concierge functions (instructing guest on local entertainment, etc.)
5. Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources.
6. Maintain the highest level of employee/guest relations.
7. Maintain a good working relationship with all Departments.
8. Monitoring, selling and posting items from the Sundries shop.
9. Enthusiastically collecting guest feedback/comment cards.
MARIGINAL FUNCTIONS:
1. Ability to work any assigned shift/work schedule.
2. Any other task, written or verbal, assigned by Management.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
Application Question(s):
- Do you agree to the hourly rate offered for this position?
Experience:
- Hotel experience: 1 year (Required)
- Hilton OnQ: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Work Location: One location
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.