Front Desk Agent PT Job at Fairfield Inn and Suites Morgantown
Rest easy at the renovated Fairfield Morgantown at University Town Centre, located off of I-79 at Exit 155. Whether traveling for business or pleasure you can stay productive on the road with the use of our free Wi-Fi and free parking. Keep fit using our 24/7 fitness room or unwind after a long day in our indoor pool. Your stay will be easy with all rooms equipped with refrigerators and microwaves and coffee maker. Jump-start your day with our complimentary hot breakfast selection of scrambled eggs, sausage, waffles, oatmeal and other healthy offerings. Free coffee/tea in lobby 24/7.The hotel is just minutes from Monongalia County Ballpark, West Virginia University, WVU Coliseum, Mylan Park, Mountaineer Field, WVU Medicine/Healthcare, MonGen Hospital and Creative Arts Center. Come experience comfort, style and functionality at a great value at Fairfield by Marriott at University Town Shopping Center
We have a great opportunity to join our team as a Front Desk Agent.
- Responsible for counting cash, and maintaining accuracy of issued cash drawer at the beginning and end of each scheduled shift.
- Daily checks the front desk log for problems, special requests, etc.
- Greets, registers, and assigns rooms to guests.
- Transmits and receives telephone messages when necessary.
- Works closely with the reservations department to ensure arrival dates on reservations are correct.
- Communicates all information to the following shift to ensure a smooth transition.
- Works closely with all hotel departments to ensure the highest quality of customer service.
- Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
- Responsible for completing all required shift paperwork and reports as assigned by management.
- Responsible for completing all end of shift cash closing procedures.
- Keeps records of room availability and guests' accounts.
- Computes bill, collects payment, and makes changes for guests.
- Makes and confirms reservations.
- Posts charges such as room, food, liquor, or telephone to ledger.
- Completes daily-required shift checklists.
- Must wear required uniform. Must maintain a neat, clean and well-groomed appearance.
- Performs other duties as assigned by management.
(ref. 45248)
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