Make members feel welcome and complete a variety of front desk tasks. Take phone calls, answering to questions, handling correspondence, and keeping the reception area clean and well organized. Memberships, make cold calls, book tours, close deals & make fitness assessments.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival
- Provide information about our gym and amenities
- Respond to clients’ complaints in a timely and professional manner
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Skills
Sales associate
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Customer service attitude
- Excellent communication and organizational skills
Work Remotely
- No
Job Type: Part-time
Pay: $11.00 - $12.00 per hour
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Cooper City, FL 33328: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
- Front desk: 1 year (Preferred)
- Organizational skills: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person
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