Front Desk Coordinator/Receptionist Job at LeClaire Family Dentistry
Do you have that special talent for making people feel appreciated? Do you enjoy the satisfaction of solving problems and strategic thinking? Do you have at least 1 year of experience with dental insurance?
If you answered yes to all three questions, then we have the job for you!
We are looking for an experienced front desk receptionist who will make the dentist’s office efficient and pleasant for our patients. You’ll ensure excellent customer service by conducting front office administrative duties. Receptionist should be well-organized with great attention to detail, critical thinking skills, and excellent communication skills.
Responsibilities
- Welcome patients in the dental office
- Handle patient communications via phone, email, messaging, and in person
- Schedule appointments and ensure the schedule is filled
- Help patients understand their dental benefits and manage dental benefit interactions, including submitting claims and entering claims received
- Present patients with treatment plans and help with financial arrangements
- Manage interactions with specialists and labs
- Maintain accurate patient records
- Collect patient payments and address ongoing, outstanding accounts receivables
Skills
- Proven experience with dental insurance processing
- Critical thinking and organization for efficient scheduling
- Excellent communication and relationship building skills
- In-depth knowledge of dental practice management software
- Outstanding ability to multi-task
- Proven problem solving skills
- Excellent computer skills
- Strong attention to detail
- Well-organized, motivated and reliable
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
Healthcare setting:
- Dental office
Schedule:
- Monday to Friday
Experience:
- dental insurance processing: 1 year (Required)
Work Location: One location
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