Front Desk Receptionist, Commonpoint Queens Tennis & Athletic Center at Alley Pond Job at Commonpoint Queens
The Front Desk Receptionist at the new Commonpoint Queens Tennis & Athletic Center at Alley Pond Park will be responsible for assisting in the overall administration of the center which includes but not limited to class/lessons and court rental registration, answering incoming calls and emails, supervision of the club area, proshop sales and assisting in maintaining the facility. If you are interested in working in a recreational environment and can deliver exceptional customer service then please apply for this position.
Duties and responsibilities:
- Enroll registrants for lessons, classes and court rentals.
- Collect payments, documents and parent follow-up.
- Answer phones, check and return messages, check and respond to emails
- Assist walk-in customers with questions.
- Ensure that all center participants check-in and their accounts are updated daily
- Assist in handling billing, payment plans, refunds and collections.
- Monitor enrollment numbers
- Assist with open houses and other promotional events.
- Assist in keeping the club house and facilities tidy.
- Collect payments for proshop sales
- Supervision of the facility when needed.
- Track inventory and order supplies.
- To ensure all policies and procedures of the facility are enforced.
- To oversee patron and staff safety by taking action for risk management.
Knowledge & Skill Competencies
- A friendly, personable person and a team player.
- Have the ability to communicate effectively and professionally with clients, staff, visitors and
vendors. - Demonstrated skills and competencies in managing multiple administrative tasks.
- Have excellent computer technology skills and a quick learner for new software programs.
- Have a proven track record for reliability, dependability and honesty.
Qualifications:
- A minimum of one year experience in a professional setting as a receptionist or front desk role.
- Ability to work flexible hours.
- Certificates/Licenses: CPR, First Aid Certification recommended.
- All hires must be fully vaccinated against COVID-19. This requirement must be met by your hire date.
- Racquet sports experience or court booking experience is a plus.
- Physical Demands: Frequently stands, walks, uses hands; talks and hears, reaches with hands
and arms, climbs, balances; stoops, kneels, crouches, or crawls. Occasionally sits.
Weekends, weeknights, early morning and day shifts available.
Up to 19 hours per week.
Up to 19 hours per week.
Job Location: On site at 79-20 Winchester Blvd, Queens Village, NY
To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to Dale Stark, Assistant Vice President of Health & Wellness, at Dstark@commonpointqueens.org. Please indicate “Alley Pond Front Desk Staff” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.
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