Full Time Medical Receptionist - Rochester, NY Job at ALTUS BIOLOGICS

ALTUS BIOLOGICS Rochester, NY

Altus Biologics is dedicated to Treating Each Patient Like Family through its management of the administrative aspects of our physician’s biologic therapy practices. Our clinical professionals and administration staff are experienced and achieve desired results. We have a team environment that is filled with motivated, hard-working, and joyful employees ready to help our physicians and patients. Altus Biologics fosters opportunities for development and would like to provide you a real chance to make a difference.

Essential Functions:
  • Greet patients in a professional manner
  • Register patient and check insurance eligibility using the appropriate eligibility system
  • Obtain appropriate co-payment for service
  • Answer telephones promptly and courteously
  • Transfer, conference and park calls as appropriate
  • Route calls according to department protocol
  • Access, understand and accurately make appointments using the scheduling screens within the appropriate system
  • Oversee waiting area and ensure that all patients are checked in
  • Other duties as assigned.
Preferred Qualifications:
  • Education: A minimum of a high school diploma or GED
  • Experience: A minimum of 1 year of customer service experience
  • Previous experience in a medical office environment preferred
  • Knowledge: Must have experience working on a computer.
Skills/Abilities:
  • Must have the ability to establish and maintain effective working relationships with staff
  • Must have the ability to maintain confidentiality of sensitive information
  • Must have excellent organizational and communication skills
  • Must have the ability to present information in a clear and concise manner
  • Must be very detail orientated
  • Must have excellent customer service skills
  • Must have the ability to work in a fast-paced environment and have the ability to multi-task
  • Must have excellent computer skills
  • Altus Biologics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting and hiring.

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