Position Description

Name:

Title: Advisor

Office/School/Department: First-Year Experience

Workplace Designation: In-person/Onsite

Required Attendance at College/Department Events:

· Opening of Semester Meetings (Fall, Winter, Spring)

· Holiday Party (December)

· President’s and Deans’ List Awards (Virtual/In-person)

· Departmental Meetings (at least once per semester)

· Commencement (June)

· Select student activities and athletic events

Reports to:

· Assistant Dean, First-Year Experience

Overview of the Position:

The FYE Academic Advisor in the First-Year Experience Office is responsible for retention of Monroe College freshmen. In this role, one is responsible for advising and registering students for degree-required courses, integrating students academically and socially, contributing to orientation events, monitoring student attendance, identifying at-risk students, and assisting students in overcoming obstacles toward degree completion.

Core Responsibilities:

• Manage student caseload via strong advisor/student relationships, identifying academic and/or financial concerns, and providing solutions for course completion

• Maintain student files and records, including documenting student information within the College’s internal database

• Review academic plans with students to ensure course registration is accurate and maintains a path toward degree completion

• Serve as a student advocate to assist students in navigating academic policies and procedures

• Represent the FYE Office at Retention Team meetings

• Organize, analyze, and update reports, spreadsheets, and templates for effective time management, accurate data integrity, efficient student communication, and student retention

• Facilitate orientation sessions and engagement events, acclimating students to the College

• Partner strategically with other departments to facilitate and process time-sensitive student requests and documentation

• Contribute to the planning and execution of retention initiatives

• Serve as the staff advisor for at least one Monroe club each semester

• Teach up to two sections of FY-091 Freshman Seminar each semester

Skills and Attributes:

• Excellent oral and written communication skills, as well interpersonal skills

• Ability to excel in a fast-paced work environment with constant telephone, email, or in-person contact with students on a daily basis

• Proficiency in Microsoft Office (Word, Outlook, Excel and PowerPoint)

• Ability to analyze student data in order to proactively contact students and to achieve monthly student interaction goals

• Display self-confidence, patience, empathy, and availability while connecting with students; understand and adapt quickly to students’ multi-generational needs and characteristics

• Creative, out-of-the box thinker who takes the initiative to find solutions

• Capable of managing disruptions with professionalism

• Approach solving students’ problems with an assertive, interventionist mindset

• Maintain cohesive working relationships, view conflict positively and constructively, and operate with honesty and respect in all communications

• Willingness to learn and work collaboratively with colleagues from multiple departments, e.g. Academics, Financial Aid, Bursar, Admissions, etc.

Qualifications: (only for employment postings)

· Master’s Degree required

· Previous experience in Advising, Student Services, Higher Education, or in similar field

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Bronx, NY 10468: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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