• Provide onsite services including an in depth understanding of the operation of all Daktronics systems and control equipment.
• Solid knowledge of Daktronics control and scoring systems, and the ability to quickly learn about new control products.
• Advanced trouble-shooting skills, and ability to analyze success and failures and improve to ensure continued growth.
• Assist customers with software, hardware, and production needs including design and layout aspects of their production.
• Able to run through pre-determined event checklists to test equipment before events.
• Ability to build effective relationships both with customers and other members of the customer’s Daktronics support team.
• Demonstrated composure and ability to perform in high pressure situations; easily adaptable to change.
• Strong communication skills that include completion of daily event update paperwork, and all deliverables for each event within specified timeframes.
• Understand and follow Daktronics control system best practices and using those make suggestions for improvements to customer workflow.

• Applicants must be 18 years of age or older.
• Bachelor’s degree is preferred but not required in one of the following disciplines: Computer Science, Graphic Design, Education, Marketing, Broadcast Production, or other related degree.
• Current Operation of Daktronics control equipment extremely desirable, as well as experience using various front end video equipment. Game Day experience in a Daktronics control room and graphics software knowledge also desirable.
• Must be available to work game day schedule of the Kansas City Chiefs which will include days, evenings, and weekends. Hours worked each week will be dependent on the number of events taking place. Must arrive on time (4 hours prior to event start time) for all scheduled events.
• Must be available prior to game day for a pre-event check, day determined once the official schedule is released.
• Self-motivated and shows initiative, with dedication to meeting the expectations and requirements of internal and external customers.
• Be able to prioritize effectively and work on a broad range of tasks. Ability to accomplish tasks in a timely manner.
• Strong customer service, communication, and interpersonal skills required. Ability to successfully participate as a member of a team.
• Ability to learn new software and technology quickly and independently. Ability to understand the process of troubleshooting.
• Represent the company positively and effectively in all situations
• Physical requirements include the ability to work at a variety of heights, ability to lift, carry and move computers, control equipment, and similar items up to 50 pounds. Ability to distinguish and identify wire colors.
• Individual must have reliable transportation to travel to assigned venue.
• Fluent in English, both written and verbal.
• Ability to meet all workplace safety requirements, which includes following safety protocols related to COVID-19.
• Daktronics does not sponsor, renew, or extend immigration visas for this position.

Daktronics is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national origin, sex, age, disability, genetics, marital status, sexual orientation, gender identity, protected veteran status or citizenship status. If you would like more information on your EEO rights under the law, please click here.