General Manager Job at Drive Automotive Services

Drive Automotive Services Phoenix, AZ

Fast-growing automotive company seeking to hire General Managers

Retail/Sales experience is a plus! 5-day work week, benefits, great base pay plus monthly bonus and spiffs!


Responsibilities

  • Responsible for achieving expected sales goals and providing superior customer service.
  • The position is directly responsible for maintaining productivity.
  • The Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling team.
  • An individual in this position will be expected to perform additional related job responsibilities as needed and assigned.
  • Maintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, loss prevention, safety, and environmental codes, and laws.
  • Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising work; rewarding, motivating, counseling and disciplining associates; addressing associate complaints and resolving problems.
  • Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance; measured through various reporting tools, associates’ observations and Regional Manager’s feedback.
  • Train and coach service selling associates on "Customer Care Process".
  • Keep staffing and talent at optimal levels to ensure operating efficiency and top service levels.
  • Partners as appropriate to interview, hire, demote, and promote external and internal candidates.
  • Monitor the productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety.
  • Greet customers and assist them with any inquiries they may have, either by phone or in person.
  • Perform opening and closing procedures and bi-weekly timekeeping procedures in the absence of the Store Manager.
  • Provide timely communication with management regarding applicable needs.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Other duties as assigned.


Perks of the Job

  • Pay for performance culture- Increase your earning potential with no limitations!
  • Medical, Dental, Vision, Life, and Disability Insurance
  • Paid holidays
  • 5-day work week
  • Off on Sunday
  • Paid Time Off


Requirements

  • High school diploma or equivalent required.
  • Valid Driver's License.
  • Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions.
  • Ability to apply mathematical formulas to calculate commissions and discounts.
  • Acted as a work lead or supervisor previously.
  • Ability to exercise judgement and to work independently.
  • Strong customer service skills.
  • Ability to handle difficult customer situations.
  • Comfortable utilizing up-sell techniques.
  • Strong cash handling skills, including the use of POS systems.
  • Strong verbal communication skills.
  • Demonstrated consistency, accuracy and follow-through.
  • Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met.
  • Highly organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline-driven environment.


WHAT WE OFFER OUR EMPLOYEES

  • We pride ourselves on a family-oriented culture.
  • We have designed a lucrative pay structure based on performance incentives and production.
  • Drive can provide growth within a multi-state organization.
  • Employees at every level will have opportunities for their own personal advancement.
  • Training/Development Programs.


* Add Salary includes Salary plus Bonus *

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