Family Entertainment Center General Manager

Do you have experience as a successful leader in the Family Entertainment and/or amusement Industry?

The Five Star Parks & Attractions group of fun parks in Pigeon Forge is looking for a strong manager that are ready to assist in leading a facility to deliver a five-star guest experience, building a high performing team, engaging in the community, maintaining the highest standards, and maximizing financial performance.

RESPONSIBILITIES

Five Star Experience: consistently meet the standard for the guest experience!

• Deliver a Five Star guest experience for attractions, games, and food & beverage – that is FUN and creates repeat business!
• Maintain a safe and secure environment.
• Ensure the entire team improves operational execution through attention to detail and adherence to all operating standards and philosophies.

Sales & Profits: driving sales, controlling cost, and maximizing financial returns

• Engage with analyzing financial reports and develops action plans to grow revenue and control expenses to meet or exceed annual budgets.
• Maintain financial systems - inventory, etc.
• Responsibility includes facilities, attractions, food, beverage, and equipment to meet financial goals and company initiatives.
• Achieve goals by period, and work with the team to achieve location expectations
• Maintain and build strong relationships with our guests, and within the community
• Actively work with location General Manager and management team to optimize sales across all revenue areas.

Building Teams: must be focused on our people!

• Assist to hire, train, and develop a high performing team!
• Assist in all aspects of being a team player to consistently deliver Five Star guest experiences!
• Lead and motivate team for maximum productivity.
• Develop our team to be future leaders at your location and throughout the Five Star Parks family of locations.
• Ensure training system compliance.
• Promotes positive employee relations

KEY QUALIFICATIONS:

• At least 5 years management experience
• Management in the Amusement industry preferred
• Ability to obtain required license and certifications.
• Ability to stand and walk for long periods of time. Excellent pace and energy, self-motivated.
• Ability to work night, weekends, and holidays.
• Excellent communication, time management, and organizational skills.
• Maintains a professional attitude and demeanor. Demonstrates unimpeachable integrity and accountability. Communicates professionally in all circumstances.
• Demonstrated ability to achieve expected store financial results

Benefits

This is a Salaried full-time position with the following benefits:

• Medical, Dental, Vision and life insurance. Company pays 100% for employee, 50% for dependents
• Vacation and Sick pay
• Scholarship for employee and/or dependent of employee
• Bonus plan
• 401k plan
• Free tickets to local attractions

This job description is not designed to cover and/or contain a comprehensive listing of all activities, duties, responsibilities or physical requirements required in this role. Duties, responsibilities, physical requirements and activities may be updated or changed and new ones may be added from time to time, with or without notice. The Company will make every effort to maintain up to date job descriptions when appropriate and feasible.

The Company is an equal opportunity employer and does not discriminate in employment on account of race, color, religion, sex, gender, pregnancy, national origin, age, marital or familial status, sexual orientation, gender identity, disability, medical condition, veteran status, genetic information, ancestry, or any other basis protected under federal, state, or local law.