Job Functions/Duties and Responsibilities

The candidate would be responsible for the successful completion of the following tasks:

• Work across the technology function and with all aspects of our infrastructure and security teams and assets while managing projects
• Simultaneously manage and/or oversee large, long range, or multiple complex Infrastructure projects such as Data Center Consolidation, Cloud migration, Network Redesign, ITSM based operations improvements, etc
• Guide technology and business teams so that tasks and activities are coordinated for project objectives, scope control, quality control, communication management, change control management, risk management and issue management
• Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives
• Work with the infrastructure and Security portfolio manager and leaders to continuously manage priorities, issues, risks and decisions as projects are managed to successful completion
• Perform troubleshooting and problems solving skills to project teams in planning, solutioning, and executing projects
• Provide strong stakeholder management skills (engagement, leadership, collaboration, communications, etc) within and across assigned projects
• Leverage Agile methodology and Jira SDLC tool knowledge to manage team efforts within and across projects, including work assignments, progress, burn rates, and daily standups
• Demonstrate strong relationship and networking skills across technology and business departments to effectively manage and deliver projects
• Meeting preparation with the stakeholders raising appropriate status, risks, and issues
• Proactively understand the impact of upcoming changes to the Global Service Desk and communication to impacted parties
• Compile and provide reporting on current status and initiatives to WSS Senior Management and other stakeholders
• Partner with various technology teams on shift-left opportunities and efficiencies

Qualifications Required

• Excellent written & verbal communication skills
• Organizational skills, time management, & attention to detail
• Proficiency in Microsoft products including Project
• Visio & SnagIt Experience
• Strength in negation & acting with rigor
• Focus on Customer Service
• College degree or equivalent experience

Preferred Qualifications

• Experience with financial service firms
• Management consulting experience in a technology environment
• General experience and exposure to a wide range of technologies
• Experience with Lean Six Sigma and/or Agile

Job Type: Contract

Salary: $41.00 - $56.00 per hour

Schedule:

• 8 hour shift

Work Location: One location

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