Job Location: Virtual within Commutable Distance of Oriskany NY office

Role Value Proposition

Responsible for daily administration and policy support for group dental Recordkeeping customers. Processes transactions timely and maintains accurate policy records.

Key Responsibilities

• Performs intermediate level policy administration duties requiring some analysis and individual judgment.
• Consults with supervisor on complex problems.
• Maintains data in the administrative systems; troubleshoots and corrects data issues. Works various transaction error reports and queues.
• Processes demographic, coverage level, policy updates, and member changes, return mail and completes other miscellaneous participant level updates.
• Follows up on items found not in good order and completes required mail backs.
• Completes participant level enrollments and reenrollments for dental products.
• May perform ancillary support functions.

Essential Business Experience and Technical Skills

Required:

• High School Diploma
• Detail oriented with strong time management and organizational skills.
• Excellent oral and written communication skills.

Preferred:

• Working knowledge of Excel
• Associates degree
• 1-3 years business experience

Business Category

US Business, Dental

Number of Openings

2

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

The wage range for applicants for this position is 41600 to 42000. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.