Hospital Liaison Job at The Pearl of Joliet

The Pearl of Joliet Joliet, IL 60435

Do you have a passion for caring for others? Are you looking for a great work environment where you can make a difference? Pearl Healthcare is looking for a compassionate, energetic and talented Admissions & Marketing Director to join our team. The Admissions & Marketing Director position is an external marketing/business development position that is also responsible for overseeing internal admissions.

Position Responsibilities:

  • Serves as a liaison between hospitals, assisted living communities, physicians and other healthcare providers who provide referrals to facilities.
  • Plans, develops and coordinates patient referrals, hospital & physician relationships.
  • Secures new customers and works with facility leadership for both new and returning patients/residents to ensure a smooth admission into the facility.
  • Actively communicates with facility leadership new admission information, projected changes in admissions, bed changes, discharges, tours, meetings and upcoming event information.
  • Demonstrate a strong customer service approach through providing patient/resident and family members with all necessary information regarding facility services.
  • Make inpatient visits to patients and provide education to providers, patients and families that are a potential for admission.
  • Responsible for census development.
  • Develop and implement public relations and marketing programs.
  • Attend community events to increase census and to provide key community healthcare and organizations information regarding facility services.
  • Works with various departments to ensure first impressions and standards are met for an overall professional presentation of the facility and services.
  • Provides quality facility tours, maintains current knowledge of bed availability, ensures responses to all inquiries are handled properly, timely, and with appropriate follow-up.
  • Maintains a working knowledge of federal and state regulations and reimbursement (Medicare and Medicaid) issues.
  • Monitors, evaluates and shares customer satisfaction information with leadership team. Develops action plans as needed.
  • Adheres to the budget guidelines for the department.
  • Performs other duties as assigned.

Qualifications/Skills/Educational Requirements:

Bachelor’s Degree or Degree in Business Administration/Public Relations/Marketing or a related field is desirable Strong Interpersonal skills Extensive travel required Excellent verbal, organizational and communication skills Able to work independently with minimal supervision. Must be able to maintain confidentiality of sensitive/confidential information Strong computer skills (Microsoft Suite and all social media) Ability to work flexible hours, as admission responsibilities may dictate Demonstrated critical thinking skills, problem-solving abilities, effective communication skills, and time management skills.

Benefits:

  • We offer competitive pay along with a generous benefit package that includes Blue Cross Blue Shield Medical, Dental, Vision, Short Term Disability, Long Term Disability, Critical Illness Insurance, Hospitalization Insurance, Company Paid Life Insurance for all Full-Time employees, Paid Vacation, Personal Days, Sick Time, Holiday Pay, 401k and more!!
  • We also offer shift differentials, employee referral bonus, weekend programs, tuition reimbursement and incentive bonuses!

Apply online by clicking Apply Now or apply in person at: 306 N Larkin Ave, Joliet, IL 60435

LOCATION

Pearl Healthcare is an equal opportunity employer. Pearl Healthcare does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex, sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • Sales Occupations: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: Hybrid remote in Joliet, IL 60435




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