Hospitality Director

We are looking for an experienced Hospitality Director to lead and guide the guest experience and community engagement in our Restaurant. You will be work with our Operations Directors ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of activities that expand our reach within the community and enhance our guest experience. He/She must be an excellent leader who can discover the most efficient ways to grow sales and transactions. The goal is to safeguard our brand and facilitate the long term growth of our business.

Responsibilities

• Complete our Leadership Development curriculums to prepare for success in the role
• Liaise with Business director to plan activities and set strategic goals
• Leverage social media and community events that enhance our brand
• Monitor and analyze the customer experience metrics
• Coach and Develop Team Members to pursue excellence in their roles
• Regularly evaluate and innovate business procedures to drive improvement and growth
• Coordinate with Director Team to review monthly performance goals, developing systems to drive the team toward greater performance.

Skills

• Proven experience leading teams and driving performance
• Excellent organizational and leadership abilities
• Outstanding communication and people skills
• Working knowledge of data analysis and performance/operations metrics

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Fast casual restaurant

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Why are you interested in a career with Chick-fil-A?

Work Location: One location

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