Overview

Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

Canyon Ranch Lenox has several opportunities for management level talent:

Assistant Dining Room Manager - open flexibility

Spa Operations Manager - some evenings and one weekend day.

What We Offer:

This is an exciting time to join Canyon Ranch - we are expanding our footprint creating future career advancement for talented leaders.

Canyon Ranch has an amazing culture. We love our staff as much as we love our guest.

Competitive benefits include use of our world class fitness and spa facility. Deep discounts on spa services.

General Responsibilities:

Management: Directly manages all aspects of the department. Maintains department policy, procedure, and standards manuals. Ensures consistency of guest service.

Guest Service: Ensures that guests receive the highest quality professional service with requests accommodated expediently and courteously. Trouble-shoots and resolves guest problems or complaints and directs and approves the resolution of guest problems or complaints as needed. Informs the other managers of any unresolved incidents or issues that occurred during shift.

Desired Experience:

Previous management experience preferably in hospitality; strong experience driving guest experience and accountability; collaborative working approach; attention to detail; guest focused mentality.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Lenox, MA 01240: Reliably commute or planning to relocate before starting work (Required)

Experience:

• management: 3 years (Required)

Work Location: One location

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