Duties and Responsibilities

• Ensure that property, structures and equipment are in compliance with local codes and regulations 
• Assist in maintaining an inventory of adequate supplies and replacement parts and equipment by ensuring areas are neat and clean reporting shortages to supervisor 
• Make repairs to landscaping, grading and drainage 
• Install, repair and maintain sump pumps and utility/circulating pumps
• Troubleshoot, repair, replace or make adjustments to all types of appliances 

oTeam member must have completed and passed Basic Electric to qualify for onsite training above the parameter set and determined

oBranch circuits to de-energize, test and make safe to replace, switch and load devices, fuses and appliances- up to 40 amps

Advanced Electric:

o277 volts-200 amps not connected to a main bus; simulated training at MTA

oTeam member must have completed and passed Basic Electric & Advanced Electric to qualify for onsite training above the parameter set and determined

oClassroom instruction of theory of electricity from basic circuitry and load calculations and wire sizes, to include up to 3 Phase

oMust include proper tools

oVerification of responsibility by "On the Job Checklist"

Plumbing:

oUnclog plumbing drains of all types

oRepair or replace fixtures

oRepair or replace trim fixtures

oRepair or replace drain, waste and vent piping

oRepair or replace domestic water pipes up to 3" including valves

Carpentry/Doors/Floors

oCaulk doors, windows and floors

oRepair or replace interior and exterior doors, and hardware

oInstall stair treads

oInstall thresholds

oRepair or replace trim and vinyl cove base

oRepair or replace wood framing members

Drywall/Paint

oTouch up paint

oRepair or replace drywall

• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
• Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Contribute to the team's success by accomplishing tasks and assisting with projects as needed
• Maintain knowledge and compliance with departmental policies, service procedures, and standards
• Availability during peak operating times, ie: Weekends, Holidays and Special Events
• Work as a team member to ensure our guests have the best possible experience
• Understand company's emergency procedures and be able to apply them when necessary
• Report any incidents, property damage or injuries immediately to Manager/Supervisor
• Attend department meetings and training sessions as necessary
• Other duties as assigned by Manager and/or Supervisor
• Support Southern Management's Mission, Vision, and Values
• Comply with Southern Management's policies and procedures

Skills Required

• Knowledge of mechanical, math and measurements skills
• Knowledge of current occupational hazards, and an understanding of the necessary safety precautions, building codes and regulations applicable to the maintenance profession
• Knowledge, understanding and demonstration of preventative maintenance
• Knowledge of the use and care of tools and equipment necessary to perform building maintenance tasks
• Ownership of tools necessary to perform all fan coil, heating and ventilation work depending upon the specific building
• Ability to analyze a maintenance problem effectively
• Basic knowledge of the operation of elevators
• Thorough knowledge of individual heating and ventilation systems
• Thorough knowledge of boilers and chillers
• Thorough working knowledge of electrical wiring
• Ability to lift 80 pounds to the shoulder and carry
• Ability to perform all task associated
• Excellent written and verbal communication skills
• Organized and detail oriented
• Excellent time management skills
• Excellent interpersonal skills
• Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
• Technical knowledgeable and competency in necessary systems and software

Key Performance Indicators

Exhibits the following performance expectations:

• Teamwork

• Dependability

• Communication

• Understands Role, Responsibilities and Job Skills

• Time Management and Planning

• Quality of Work

• Safety

• Adhere to response time policy
• Adhere to schedule/work hours
• Cooperate professionally with other departments to accomplish the goals of the department
• Resolve concerns in a timely, courteous, professional manner. Communicate solutions to involved parties and follow up [as appropriate, within 24 or 48 hours]
• Work is completed in a timely, professional manner, based on expectations and deadlines
• Audit reflects the quantity and the quality of work at an acceptable level

Organizational Awareness / Civic Social Responsibility

• Have and embrace a thorough understanding and knowledge of Southern Management Corporation's Strategic Foundation - it's Mission, Vision, and Values. Promote awareness of how work performance has an impact on community, hospitality, commercial and corporate team measures, as well as Southern Management Corporation as a whole.
• Promote Southern Management Corporation's Strategic Foundation and ensures goals are aligned with the company's Mission, Vision, and Values; taking innovative approaches to foster performance excellence and continuous improvement.
• Communicate, encourage and support social responsibility and participation in company events and special projects which impact the greater community, region, state or cause.
• Act as a positive role model of organizational awareness by promoting the success of Southern Management Corporation and its diverse communities, hotels, and office buildings.
• Understands how the STARcard measurements are considered Key Performance Indicators of the organization's Strategic Objectives.

• A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
• Company paid Group Term Life and AD&D Insurances
• Traditional and ROTH 401(k) with Company contribution
• Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
• Continuing Education