Hotel Guest Service Representative -Sarasota, FL Job at Buffalo Lodging Associates

Buffalo Lodging Associates Sarasota, FL 34201

Position Information:Location: Hamoton Inn by Hilton - in the UTC area-8565 Cooper Creek Blvd, Sarasota, FL 34201 - a 102 all suite hotel, owned and operated by Buffalo Lodging Associates.

Buffalo Lodging Assosciates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Hilton, Marriott, IHG and Choice Hotels. Buffalo Lodging is a community of welcoming, committed, passionate associates driven to provide a best in class hospitality experience and operational excellence.

Our Hampton Inn & Suites in Sarasota is seeking a Guest Service Representative (Front Desk) to join our Team!

The Guest Services Representative is the face of the hotel, and provides superior service to all guests.

Responsibilities include:

* Greeting and checking in/ checking out guests - showing your PASSION for providing best in class customer service.
* Handles cash, credit card information and goods at the property with INTEGRITY.
* Identifies the needs of each guest and provides service and information, to create an INCLUSIVE and accomodating environment for all.
* Taking reservations from incoming callers while providing EXCELLENCE in service and inputs all information into the hotel management system.

What you bring:

* Customer service experience, preferrably at a hotel.

* Flexibility to work different shifts as needed.

* Computer knowledge, including, intranet, Property Management Systems and others.

* A Team Player attitude.

At Buffalo Lodging we are committed to keeping our most important assets - our associates - healthy, pahhy and productive. We offer many benefits including

  • Medical, Dental & Vision Insurance
  • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Hotel Discounts – for You, Your Friends and Family
  • Monthly Employee Appreciation Activities & Events
  • Weekly Pay

Location: 8565 Cooper Creek Blvd, Sarasota, FL 34201

Pay: From $15.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift

Work Location: One location




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