The Homewood Suites by Hilton | Wilmington is seeking Night Auditors (11 pm - 7 am)!!! We have free parking or public transportation drops you just steps away!!

We have an excellent benefits package that includes:

• Medical / Dental / Vision / RX
• 401k w a match - after 3 months
• Vaca / Sick / Holiday Pay
• Life and Disability Insurance
• Employee Assistance Program
• HOTEL DISCOUNTS!!!
• And much more!

If you are an energetic, genuinely kind and happy person, We need a couple more people to be our face at our front desk. Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? In addition to generally spreading joy, you’ll be making sure all guests receive excellent service from check-in to check-out.

A typical day is never the same, however, some of the tasks you perform are to balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.

Summary of Essential Job Functions

• If applicable, prepare daily Revenue Report data by auditing point of service tapes/journals to break down revenue, covers, servers' fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the front office system, point of service and the computer.
• Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
• Input into the front office system revenue, expenses and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Perform all functions of a GSA as needed, including checking in guests, answering incoming lines, taking reservations, etc.
• Assist with breakfast bar set-up if needed
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Required Abilities

• Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system.

Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day.

Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security:
The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Night shift
• Weekend availability

Shift availability:

• Overnight Shift (Required)

Work Location: In person

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