Join our Family

Surrounded by vibrant city and ocean vistas, Huntley Santa Monica Beach hotel is an icon. With a calm residential vibe, our luxury hotel in Santa Monica sits by the beach and blends breezy Southern California surroundings with modern décor and playful style. The Huntley Hotel offers easy access to Santa Monica's acclaimed beaches, The Santa Monica Pier, and the Third Street Promenade. The hotel features 204 sophisticated rooms including 16 spacious suites designed by the innovative Thomas Schoos. Coveted amenities include rooftop dining at The Penthouse restaurant and lounge, 24-hour concierge service, and a modern fitness center. We are also a preferred meeting and intimate wedding destination with venues overlooking the brilliant oceanfront.

What you'll do

• You will be responsible for breaking out the house each morning and fulfilling guest requests in an orderly and timely manner. Our Dispatchers efficiently facilitate the housekeeping operation through proper telephone etiquette and administrative responsibilities and consistently maintains all standards of excellence during their day. This will include, ensuring all key and radio distribution and inventory is consistent, as well as ensuring that all Turndown caddies are properly stocked. In addition, our Dispatchers maintain accurate and concise reports i.e. traces, departures, in-coming calls, work/maintenance tickets, as well as the cleanliness of the office and basic clerical assignments.
• Sometimes our guests have special requests involving particular linen/bedsheets or firmness of pillows and beds, and even special occasions. Most of these requests are fulfilled by our Dispatchers as they ensure to communicate with all departments and personal as necessary.
• While performing the duties of this job, the employee is regularly required to talk, and hear. The employee frequently is required to walk/stand or sit for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.
• Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

The items shared are the essence of a day in the life of a Dispatcher but we’ll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• You’ll bring your unique personality and passion to the role and the team.
• You have a talent for attention to detail is critical for this role.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• Our hotels operate nonstop, this requires flexibility from everyone on the team.
• Previous experience using hotel PMS Opera, REX, and HotSOS is preferred but not required.

Job Type: Full-time

Pay: $18.17 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Santa Monica, CA 90403: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Housekeeping: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person

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