Housekeeping Supervisor Job at Sage Hospitality
Why us?
Join the Continuum family!
We are located at the base of Jackson Hole Mountain Resort. Continuum is a new breed of hotel. Modern, stylish and comfortable. Continuum is Teton Village's home base for the adventurist.
Continuum is surrounded by the Grand Teton Mountains – nature’s playground. Teton Village offers everything from a quick bite to fine dining surrounded by stunning mountain views.
Teton Village shops have ample sporting goods and outdoor gear to supply your next adventure.Jackson Hole is one of the rowdiest ski resorts in North America and has been a catalyst for some of the most progressive free skiing and snowboarding in the world.
At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy.
We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirit of bold individuality. By going our own way, we have created some of the world’s best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here!
Are you ready to take the next step? Join Continuum this winter!
Job Overview
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
Responsibilities
Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
Knowledge/Skills
Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
Requires supervisory skills.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
Carrying up to 35 lbs. of supplies.
Ability to communicate information and hotel services to management and guests.
Ability to inspect guest rooms, public areas, and back of house, and review reports.
Ability to communicate with guests, on a telephone, and on a two-way radio with associates.
Ability to interpret reports.
Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal.
Occasional kneeling required.
Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.
No driving required.
Environment
Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.
Benefits
Some of our benefits are:
Sign On Bonus $1000.00
End of Season Bonus $500.00
Free Ski transferable pass program
Ski pass discount
Great discounts in all SAGE Hotels, Restaurants, and much more
Discounted employee menu during your shift
50% discount on all regular menu items during your shift and 25% off when you are not working for parties up to 4 people (Discounts do not apply to drinks)
Employee Appreciation events
Free bus pass
Medical, dental, & vision insurance
401(k) with Employer Matching
Health savings and flexible spending accounts
100% Company paid group term life insurance
Paid Holidays
Paid time off for vacation and sick time
Employee assistance program
Tuition Reimbursement
Eligible to participate in the Employee Referral Bonus Program. $500.00 per referral
ID: 2023-15895
Position Type: Regular Full-Time
Property : Continuum Hotel
Outlet: Hotel
Category: Housekeeping & Laundry
Min: USD $24.00/Hr.
Max: USD $26.00/Hr.
Address : 3345 W Village Dr
City : Teton Village
State : Wyoming
EOE Protected Veterans/Disability
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