Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch).

GENERAL PURPOSE OF JOB: Provides administrative support to the HR team on HR/Payroll

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• The ability to answer frequently asked questions from employees relative to standard policies, benefits, hiring processes, etc;
• Maintain accurate and up-to-date human resources files, records and documentations.
• Maintain the integrity and confidentiality of all documents.
• Handle birthday vouchers, baby gifts, referral bonuses & sign on bonuses, and other office duties as needed.
• Assists with planning and execution of special staff events.
• Scan documents into HRIS system.
• Keep bulletin boards up to date and check mail daily.
• Assist HR & Payroll as needed.
• Direct complex questions to appropriate HR team member.
• Must have proven experience and excellence in office & computer skills, customer service, and phone skills.
• Must be extremely organized and the ability to multitask.
• Handle the stocking of the HR supply closet and form kiosk.
• HR experience a plus

SUPERVISORY RESPONSIBILITIES: This position requires no supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
• Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly

EDUCATION: High school diploma or general education degree (GED); or 3-5 years related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS: No specialized certificates, licenses, or registrations or required to perform the essential job functions.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear. The job also requires that the employee, at times, stand, walk, and reach with hands and arms. The employee is not required to lift or exert force to perform the essential functions.

It is helpful, when working with computers, if the employee meets the following vision requirements; close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), and ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This work environment lacks the characteristics described in most other work areas. The employee has the slight risk of radiation from the computer. The noise level is also moderate.