Welcome to Ideal Home Health. We are a dynamic home care agency committed to provide guidance and care to New Yorkers who need it most. We have now surpassed our eight-year mark and we are in the process of yet another expansion. We have opened new offices to be able to more easily service clients in Brooklyn, Queens, Manhattan, and the Bronx, and are looking for a Spanish or Russian speaking team-player to join our All-Star team and be better able to serve the different cultures in our community.

Our Mission:

We are passionate about high performance and we practice what we preach – investing time in our each-others success and executing on common goals, which we see to accomplish in the upcoming years. We believe that everyone has untapped potential within them and it take a collaborative, determined, and self-incentivized approach to unleash it. Our organizational approach is based on accountability and recognizing/rewarding accomplishments and success. Every member of our Leadership have started at and been trained in entry-level roles and have grown to operate our own departments/divisions. We aim high and won't settle for less. We never accept less than your best and recognize that all-stars want to be surrounded by other high-performing and responsible individuals. We aren’t just a company; we’re a group vested in each other’s growth and success.

If you are a high performing individual who is passionate about success and helping others, then we are excited to discuss career opportunities with you.

The Human Resources Specialist/Coordinator is responsible for assisting a prospective caregiver with onboarding at Ideal Home Health and being able to start providing home care care services. This includes introducing/explaining a caregivers' home care responsibilities, caregiver eligibility, and physical/medical requirements. You will educate and guide prospective caregivers through the onboarding process, including assisting them in receiving Home Health Aide or Personal Care Aide certification (if needed) and all pre-employment requirements. This self-motivated individual needs to understand the importance of completing tasks on-time and staying organized, while simultaneously providing valuable assistance and customer support to our future employees. A friendly attitude and willingness to help are a must.

Responsibilities include:

- Managing a high volume of incoming and outgoing calls

- Demographic/data verification

- Scheduling

- Data Entry

- Sending and receiving documents via fax and email

- CRM management/maintenance

- Communicate with external organizations via phone, email, and fax

Qualifications:

- Experience making and receiving inbound and outbound calls and emails

- Strong oral and written communication

- Ability to multi-take and meet deadlines

- Russian or Spanish language

- Computer and typing skills

- Ability to read, interpret, and compute basic math and data

Additional Note: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the organization. This is not a remote role/position. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• Health insurance
• Paid time off
• Parental leave
• Referral program

Schedule:

• 8 hour shift

COVID-19 considerations:
We have implemented a full COVID-19 Protocol in accordance with all Local, Federal, State, and CDC guidances/guidelines.

Application Question(s):

• Are you aware that this is an in-person role and NOT a remote position?

Language:

• Spanish or Russian (Required)

Work Location: One location

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