Inside Dealer Success Consultant Job at Cox Automotive
The Inside Dealer Success Consultant (IDSC) will be responsible to retain, advocate and grow a portfolio of independent automotive dealers within an assigned district. The IDSC will work closely with assigned dealers to ensure that Cox Automotive dealer solutions are meeting and exceeding dealer expectations by providing consultative sales assessments of their internet advertising needs. This is a
#remote opportunity, and the incoming candidate may work from home.
What You'll Do:
What's In It For You?
As a dynamite Inside Dealer Success Consultant, you deserve success in your life as well, and at Cox, we define "success" as being a part of a company that gives you lots of opportunities and options.
Compensation includes a base salary of $53,300 - $79,900 . The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $26,000 .
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the Company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
Who you are:
Minimum Qualifications:
Preferred Qualifications:
Come join the Cox family of businesses and make your mark today.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
What You'll Do:
- Conduct periodic business reviews
- Assist dealer clients in applying SEO and SEM digital marketing strategies
- Analyze ROI goals and data for assigned book of business, and have a firm understanding and knowledge of media buying cycles, marketing, and target demographics
- Proactively monitor and analyze account performance and trends to determine adjustments to dealer expectations, goals, and objectives
- Plan, propose, and carry out strategies to generate additional business and fulfill service action plans
- Identify cross-sell and upsell opportunities within a portfolio in order to maximize revenue and minimize cancellations
- Reinforce value proposition with content
- Leverage qualitative and quantitative data to provide dealer insights
- Advocate for assigned dealers during the implementation and onboarding of solutions
- Respond and route customer issues to the appropriate resources
- Proactively communicate account and sales information to management, the Business Development team, and the Dealer Success team - including the identification of obstacles and challenges that need to be removed
- Utilize Salesforce to track activity as well as update opportunity and account information accurately and effectively
- Ensure billed revenue is collected within the designated time frame
- All other duties as assigned.
What's In It For You?
As a dynamite Inside Dealer Success Consultant, you deserve success in your life as well, and at Cox, we define "success" as being a part of a company that gives you lots of opportunities and options.
Compensation includes a base salary of $53,300 - $79,900 . The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $26,000 .
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the Company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
Who you are:
Minimum Qualifications:
- Bachelor's degree in a related discipline and 2 or more years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years of experience; a Ph.D. and 1 year of experience; or 6 years of experience in a related field
Preferred Qualifications:
- 2-5 years of Automotive dealership experience
- 2-5 years of sales (inside or outside) experience and related applications and tools
- Proven experience and ability to analyze customer problems and trends to offer suggestions and recommendations for improvement and success
- Experience in developing strategy, setting priorities, and managing multiple tasks simultaneously while remaining focused on many details
- Experience and ability to analyze customer problems and trends to offer suggestions and recommendations for improvement and success
- Advanced communication skills (written, verbal, phone, and interpersonal) skills
- Strong knowledge and experience with business software applications including MS Office Suite (Word, PowerPoint, Excel) and virtual demonstration software and communication tools
Come join the Cox family of businesses and make your mark today.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
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