Inside Sales Support Job at Lennox International

Lennox International Ontario, CA 91764

WHAT YOU'LL BE DOING:

Under general supervision, manages accounts relationships.

Duties include, but are not limited to:

  • Creates and manages daily customer quotations.
  • Negotiates plan and spec jobs with respective house accounts.
  • Responsible for some of the order entry, order maintenance, and management of order delivery process.
  • Manages weekly bid schedule. Prioritizes projects and communicates bid date and time, co-coordinating quoting responsibilities and objectives with Commercial Territory Managers.
  • Manages quote follow-up process including updating weekly open quote reports, updating CRM to reflect quote status and coordination with 3rd party vendors.
  • Assists in credit and collection activities.
  • Manages the order credit approval process to avoid delays and past due orders.
  • Prepares and manages submittals and orders accurately, reducing manual overrides and allowances.
  • Coordinates and manages quotes and orders within guidelines for residential districts.

WHAT WE ARE LOOKING FOR:

Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred. Requires at least 1 year related experience.

  • Requires strong abilities with building relationships, listening, persuading, negotiating and managing time.
  • Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Effective at written and verbal communication.
  • Requires intermediate industry and product knowledge.
  • Must be able to use Microsoft Office and Customer Relationship Management software.

Job Type: Full-time

Pay: $52,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Supplemental pay types:

  • Bonus pay

Weekly day range:

  • Monday to Friday

Work Location: Hybrid remote in Ontario, CA 91764




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