The Corporate Training Instructor reports to the Managing Director and is responsible for the development and implementation of the company and partner training programs. Responsibilities are not limited but include:

• Training Design
• Leadership Training
• Administrator for Company Learning Management System (LMS)
• Station Trainer Program
• Instructs other Corporate Training Managers in new and recurrent materials
• Compliance Reporting for Company and Partner Training
• Facilitates Initial and Recurrent training in all areas mentioned above system wide
• Evaluates and supervise customer service and ramp procedures safety and compliance
• Creates and maintains all training records per company, partner, and FAA regulations
• Creates and updates as needed the initial and recurrent training syllabus to comply with company, partner, and FAA guidelines.
• Conducts Ground Service Equipment (GSE) training on all motorized equipment
• Conducts customer service and ground operations training following company and partner requirements
• Trains and implements system-wide training procedures for the handling of specific partner contract
• Acts as a Committee member for various departmental and company meetings
• Performs other duties in supporting Training department’s goals and objectives
• Tracks agent progress initial, recurrent, specialized, and ad-hoc to ensure training is completed as required by company, partner, and regulatory entities
• Coordinates station cross-product training with Customer Service and/or Ramp Manager, General Manager and Corporate Training Manager
• Communicates verbally and in writing to students, subordinates, and upper-level management
• Completes other duties as assigned by the Director of Training
• Must pass a ten (10) year background check and pre-employment drug test
• Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986
• Must be will to travel at least 65% of the work week.

Salary Range: