Insurance Verification Coordinator needed for busy orthopaedic practice. Successful candidate will perform clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. Follow up on accounts that require further evaluation. Work with others in a team environment.

DUTIES AND RESPONSIBILITIES:

• Maintain patient demographic information and data collection systems.
• Verify insurance eligibility for upcoming appointments by utilizing online websites or by contacting the carriers directly.
• Review patient deductibles and/or copays and enter into the billing system and spreadsheets provided to the front end department at all locations.
• Coordinate with front end regarding scheduling errors.
• Assist front end staff and call center staff in understanding carrier websites and verification of eligibility.
• Answers questions from patients, clerical staff and insurance companies.
• Work in conjunction with the reception and the billing team.
• Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.
• Perform other related duties as assigned by management.

QUALIFICATIONS:

• Minimum of 1 year of relevant experience and/or training, or equivalence combination of education and experience.
• Strong knowledge of administrative and clerical procedures.
• Proficient in computers and relevant software applications as well as practice management technology.
• Possession of strong problem solving skills and sound judgment.
• Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
• Knowledge of customer service principles and practices.
• Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
• Ability to proactive and take initiative.
• Exhibit high level of quality through attention to detail and monitoring of work.
• Possession of strong organizational skills.
• Excellent verbal and written communication, as well as exceptional interpersonal communication skills.
• Commitment to excellence and high standards.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Bilingual skills a plus.
• Professional appearance and demeanor is required at all times.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Englewood, NJ 07631: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Insurance verification: 2 years (Required)

Work Location: One location

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